Windows 8 and 8.1 Forums

Netflix App

  1. #31


    Posts : 2
    Windows 8.1

    Hi, new here but I'm registered at the sevenforums.


    Here's a fix I just found.

    I've posted in a couple of threads (on another site) about my woes in getting the Netflix app under Metro in Windows 8/8.1 to work.

    It now seems likely that the cause of my woes with Netflix were due to my installation of Silverlight having rotted.

    Out of the blue I wasn't able to use Amazon Instant Video and so I ran through their checklist of things to do. One of the last things to do was this.

    If you're still experiencing streaming issues, go to Microsoft Support to uninstall and reinstall the Silverlight player:

    I now had my Amazon Instant Video back and, feeling on to something, I tried Netflix again and I was now successful in using it.

    I had googled this problem and I wasn't alone. Hopefully people will stumble on this fix by googling.

    I just posted this on another forum where I had complained of my problem. I then googled to see who else was looking for a fix. And now here I am. I really hope this helps.

      My System SpecsSystem Spec

  2. #32


    Posts : 3
    WINDOWS 8.1 64


    I've made it! I solved the issue, on the hard way, I've re-installed my windows 8.1 and now netflix is working, don't ask me why or how, all that I've done is to install windows all a new with drivers and apps and its working now
      My System SpecsSystem Spec

  3. #33


    Posts : 2
    Windows 8.1 x64


    Hey. I can't find the app in windows store. Using a Windows 8.1 Tablet, outside US, yes, but I can use Neteflix in the browser just fine. Searched around the web for the actual instalation file with no luck. Could you help me out with a solution or the actual app file? Thanks
      My System SpecsSystem Spec

  4. #34


    Posts : 1,360
    Windows 8.1 Enterprise


    Netflix App is available in the Windows Store..

    Click image for larger version
      My System SpecsSystem Spec

  5. #35


    Posts : 2
    Windows 8.1 x64


    Are you in the US/UK ? Because I am not. I can't get the app on Android Play Store eighter but downloaded the apk file separately.
      My System SpecsSystem Spec

  6. #36


    Posts : 1
    Windows 7


    Hey guys, I don't know if this has been tried yet, but it just worked for me.

    I was setting up my dad's new laptop he just got, HP 2000-2d19WM Notebook PC running Windows 8. I was having the same "W8159" error message for my "DRM" error for the Windows 8 Netflix app. So, here's how I fixed it.

    I opened up Mozilla and went into Netflix that way and tried to view a video, it then proceeded to tell me install Silverlight.
    I stalled Silverlight and now the app works just fine as well as the browser.

    The first thing I tried to do when I got the "W8159" error was I went to the Silverlight website and tried to install it, but it didn't work from there, so that's when I just went through the web browser.

    Hope this helps!
      My System SpecsSystem Spec

  7. #37


    Posts : 1
    windows 8.1


    Babel17

    Thank you for your post. I searched google for quite some time until I found your fix --no sound when watching Netflix.
    It was very easy to apply Microsoft's Fix-It. Saved the night.
      My System SpecsSystem Spec

  8. #38


    Posts : 2
    Windows 8.1


    Quote Originally Posted by jennruth1 View Post
    Babel17

    Thank you for your post. I searched google for quite some time until I found your fix --no sound when watching Netflix.
    It was very easy to apply Microsoft's Fix-It. Saved the night.
    I just now saw your post, thank you for the reply! It makes me feel good and it helps other people who are googling for an answer and see it.

    P.S. One time, at Amazon, I found that by disabling a rule for the https everywhere firefox addon I was able to fix an issue with Amazon Instant Video not playing.
      My System SpecsSystem Spec

  9. #39


    Welcome back to 8F, Babel17. I see you've been working on this for a while.

    Thanks for posting your FF solution.

    I've been a member here since June of 2012 and never ran into this older thread. Using "New Posts" this morning I saw your post. I never had a problem with the Netflix app though. It runs great on my 8.1 tower PC and Lumia 1520. Just as most Store apps it's been improved greatly over time.

    I think I installed the app early in 8. If I remember correctly, when launching it the first time it downloaded and installed Silverlight automatically. Just wondering why it's not the same for others.

    May I suggest using Bing, especially within the 8.1 search. It gives better results for Windows/MS world. Google is better for Google world.

    Again, welcome back.
      My System SpecsSystem Spec

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