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Hi! Thanks again for all of your wonderful advice, Jody and brooksndun... I truly appreciate your taking the time to help me out. If either of you were able to visit me in person, I would so want to follow all of your advice and try to recover things myself, because unfortunately, I'm not nearly...

Thank you for the advice. I'll have him read what you suggested before he begins. I've tried several different things tonight, but to no avail. I even called Microsoft tech support - and there went 45 minutes of my life I'll never get back!! It's sooo frustrating! All of this because of a...

Hi Jody... Thank you for your reply. I unfortunately have no idea what a UXTheme engine is... Lol... I'm not the most technologically inclined woman on the planet!! Sorry! I haven't tried using an installation DVD. Is that something I should do? And are your referring to the original Windows 8...

Hi! Hoping someone can assist. After Windows 8 performed its updates on my laptop, I can't access Windows at all. The machine can be turned on, and it goes to the "Date and Time" screen, and I can successfully get it to go to the "Welcome" screen where I put in my password, but after that -...