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Great. Thnx guys. It's a Sunday so I should have plenty of time to work on it. Thanx again.

though google chrome does allow Netflix playback, where as Explorer hasn't allowed playback since the virus hit. ....oh, btw,, I don't know how to reproduce the error msg, but initially after infection I got a couple warnings, while using Explorer, stating that my laptop had been infected with...

yes, had restore running regularly. Here's what I get when trying to DL a program in Google Chrome.

k, tried recovery from start up menu (f11 tap...) but it failed once I got to the file backup section as no files were found on C:\. I tried a few times. Neither would recovery run by bypassing backup as "no recovery image was found." Also failed to reset, and refresh. Also, I tried running the...

I tried a number of key combo's to get into safe mode, I just get a high pitched screaming note until I restart ...but I didn't try f12. thnx. i'll try. yes, HP laptop.

I was hoping it was just messed up file associations and there was a simple way to fix that, since I don't know what the defaults are. Also, when I was looking at my file ext. associations I couldn't find an .exe (which seems to be the main problem). Closest was an .ex_ I think.

i'll need access to another computer (cuz mine can't install or make changes) so I can DL a program (isotousb, macrium...) to help me burn an .iso image to boot from, then install to hard drive (or continue to boot from usb). I was hoping there was a way to fix the issue by just using my laptop...

oh, ok. thnx

can't run/install Macrium or any program for that matter. Only workaround I can figure is to burn an .iso image onto an ext. drive (1 TB) and boot from USB.

thnx. I think its a virus cause I've gotten error msg's stating my computer was infected ...but it could be a coincident. My file associations do seem messed up but I'm not real familiar with such things.

Hi. I joined this forum simply to get help with this problem. Malware has hijacked my laptop and I can't seem to get around it. HP said they could fix it for $100 but I'd rather not pay them. If I click on C:\ I get an error msg. stating "C:\ is not accessible. access is denied." I can't...