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Thanks Brink. I'll copy the thread in case I have need of it again. I think the profile existed because it had previously logged in to the network, and the new router uses the same SSID. With hindsight, it would have been easier if I'd given it a new name, but I didn't realise that keeping the...

My wife has a Lenovo laptop running 8.1. We recently changed our router, and I tried to set it up the same as the one it replaced. However, I found that a couple of devices wouldn't connect to it, because I hadn't put in a passphrase, just the WEP key. Putting in a passphrase fixed the...