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ikram62, you were provided with a link that takes you to a web page that shows you how to activate it. And KYHI has also advised you correctly. There is nothing more we can do for you.

Windows 8 Activation | Information Management Systems & Services

Okay. That is a good idea to take it back to him. If he cannot get it activated then he needs to refund your money to you. You do need internet connectivity to activate it. :thumb:

Ok, what KIND of shopkeeper? And he gave "a window"...I presume you mean Windows (?) as a gift? Was it already installed or did he give you a disk? Not sure what he meant that HE was going to activate it. If it is the same operating system that came on the laptop (being a Dell) the...

Have you checked out msconfig, startup items? Anything new or different showing up there?

Yeah...kinda depends on what he's talking about. Maybe he will reply.

I'm willing to help if I can...just need more information.

Do you mean a computer with 8.1 on it, or did you buy 8.1 and install it on an existing computer? If you have bought an 8.1 computer is it new or used?

The suggestions are fine if it is your own computer and if you have a restore partition and/or restore media and all your important files have been backed up. I was mainly talking about how I do PCs that others bring me. The majority of them will not have backup, may not have a restore...

This is under the presumption that the PC can boot into Windows...or at least into safe mode. I have a USB drive and I download the install files of the following onto it from a clean PC: rkill TDSSKiller SuperAntiSpyware (free) Malwarebytes (free) Combofix Either IObit Uninstaller or...

I'm a bit unclear. If you have gotten your PC back from the maker it should have a clean install of Windows...there probably will not be a previous image backup on the new hard drive. You do not need to do a restore from the hard drive. The restore will be from a different location other than...