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yeah i realize that i asked way too many general questions so dont worry about trying to answer themRich. thank you though for confirming my worst suspicions though. clean install here i come:) cheers

alright thank you kind sir. i am unsure about backing my stuff though i mean should i delete those other users listed in c drive wiothout problems? also do i need to do a full system image backup and if so will all the crappy headaches that this os currently possesses come with my data? im sorry...

i feel like my best option would bve finding someone decent enough to help me out remotely but i know time is money and people are busy.... there are so many seemingly ****ed up issues going on here that im at the point of pulling out my hair.

it is a custom build. i originally installed 8 on the system about a year ago. it became buggy and corrupted so i had to refresh and following that i upgraded to 8.1. i do have the original 8 install media. i also created a recovery drive on usb. it may be worth mentioning that i only just...

also meant to note that i have many user accounts listed in the file explorer folder view but upon trying to manipulate user accounts i get just my profile showing up. To add to the insanity i ran ttrouble shooter which indicated that windows update and security settings were changed or altered...

I have had a very difficult and frustrating few weeks trying to trial and error my way along self learning.....I really do not know where to begin so bear with me folks. To assist in this divulging of said quandary i have suppled some screenshots which i hope will aid the process. My original...