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Thank you. To be honest, I don't remember if I created them. I don't even actually remember being prompt to make them. Are there any other ways to diagnose why my laptop keeps freezing and lagging? I bought this laptop for school, and now sometimes I regret buying this particular one. The...

Hi guys, I bought an Asus Vivobook S551LB. Paying around 1150 for it, the specs seemed good and I thought it'd be a fairly quick laptop. Turns out... It's really slow, and freezes a lot. It was preinstalled with Windows 8, then I updated to 8.1. I'm fairly new to anything past Windows 7 so, 8...