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Thank for the input- couple of things, software seems to run fine on most of our users(about 4k users)(customers machines) I did find that setting full permissions to the user on the registry entry works to fix the issue so far.

I support an older piece of software(vb) and am running into a lot of issues on windows 8 not seen on windows 7. Our software installs some setting etc hkeylocalmachine >software>wow3264>our program>folders etc>>> One of the issues is some machines seem to randomly lose their data values or...