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Thanks but actually the case is I reformatted my system that is why I can't recover those files through restore points. my last hope was through this back up image. I guess my last resort would be to restore the backup image recover my files then restore this new system I have.

I can't open the mounted image in the disk management console. This is my backup image from my previous win 8.1 pro x64 system. Its stored on a external hdd w/ bit locker protection. My problem is I want to recover some files from the previous image but when I mount the vdhx image, the "Open"...