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Thank you so much for your info, very helpful. Do you know why the upgrade is not the same as the clean install and how do I go about getting a clean install, etc. I really appreciate your time on this. Sue

This is what I get

When I right click the taskbar and select properties I only get a pane named "taskbar properties" which only has three tabs, but I should be able to right click the taskbar and select properties and get a pane named "taskbar and navigation pane" with four tabs. Can you right click on your...

G'day, I cannot seem to get the "taskbar and navigation properties" pane, only the "taskbar properties" pane. I am running as administrator and have upgraded from Windows 8 to Windows 8.1 on a new laptap that I have just purchased, but am still having trouble getting the "taskbar and...