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A Dell Inspiron 15 that suddenly failed to boot. I get the Dell logo which only displays for maybe 1 second before I get the phrase in the upper right corner of the laptop that reads Checking Media. After another 4 seconds the word [Fail] comes up next to Checking Media. while another...

My friend has an HP 18 All-in-One computer that he uses for his car business. His wife handles the books, but she was in a car accident and is suffering from a brain injury. My friend needs to get into this Windows 8 PC that contains a lot of financial information, but he can't remember her...

Have an HP Pavilion p7-1439 tower. The hard drive has gone bad so I have to buy a new one. I also have no reinstall media from HP, although I do have several W8 disks, two of which I downloaded from links supplied by this forum. If I pop in a new drive will I be prompted for a product key...

I'm trying to help a friend with her Windows 8 laptop and I need some generic advice. Her PC had been running great until she attempted to download some silly game a couple of days ago. The game took hours to download and install and ever since she's had problems - lots of pop-ups and strange...

Windows 8.1 64 on a Dell Inspiron 15. It was running sluggishly, so I ran a full scan using Windows Defender. It detected 1 item - something called PennyBeeLinkury, which was listed as a High risk, and Defender removed it, wanting a reboot to complete the process. After that reboot I have no...

This Window 8.1 Update is Absurd - Or Maybe It's The PC Was continually getting the essentially useless message We couldn't complete the updates. Undoing changes. yadda yadda yadda. Updates were set to occur automatically, which I turned off because the 'undoing changes' pretty much wasted...

I have a 64 bit W8.1 HP laptop that started exhibiting connection and download problems. I ran Malwarebytes but found close to 2000 PUPs and a handful of nasties. I cleaned them up, cleaned up the startup and it was much improved, but I ran JRT to sort of finish the process. The first thing...

New HP 8.1 64 bit laptop. Connected the (non-wireless) Epson printer to the laptop and it automatically set itself up without a CD or any Epson download. Printing worked perfectly. Then I set up file sharing. I wrote down the network sharing key, and specifically turned on printer sharing...

Model SVJ2021, running 64 bit 8.0. When I start this, it immediately goes into Preparing Automatic Repair, followed by Diagnosing Your PC. Needless to say that is soon followed by Automatic Repair Couldn't Repair Your PC. I've been exasperated by computers in the past, but this might be...