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At least that gives me faith in encrypting files being secure...

No Joy on the EFS recovery program :( There's really no other way to decrypt these even when I know the user name and pw that encrypted them? So mad at myself.

Thanks for the quick reply Shawn.

I have some encrypted files that were encrypted under a windows8 account that got corrupted by the 8.1 update. I had to delete the account and recreate it. I created the same User ID and same PW but I can't decrypt the files now... I swore I've done that before and regained access to the...

Hrmmm OK. I can log in with the Administrator account now. I thought that was hosed to. Looks like the 8.1 upgrade changed the name of the Admin account back to "Administrator" from what I set it to at original 8 install... I can see my live.com account if I go to "Control Panel\User...

The the support guy wanted to change my boot settings in bios... Did the 8.1 upgrade put a different install or mbr on the hard drive? Or was he just lost and wanting me to call dell instead?

Is the charms bar accessible from login screen? Thought that was the main bar in windows? I can't log in. Also have been trying my normal local account. That won't login either.

My laptop upgraded to 8.1 and I entered my Live.com info successfully. A verification code was sent to my alternate email address and the setup page accepted it. The rest of the install finishedand I got back to the login page. It still had my original local account as the user which I'm...