Search results

I am many hours into trying to isolate a problem with explorer.exe (or one of its subprograms). I am running Windows 8.1 (6.3.9600.17031) on an Acer laptop that it has operated properly for many months. The problem that surfaced last week is this: After what appears to be a normal startup...

I just completed an upgrade of a family member's 8.0 laptop to 8.1. To download the update from the Store, I entered my own email account and password not knowing that I was walking into a trap. The upgrade went fine. But now I'm the primary account on the laptop. My account seems to "own"...