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Thanks My2Cents I originally tried method 1 with the help of the support help desk, but as the overall disk was bad, both the Recovery options (including Reset to factory settings ) did not work. As I foolishly did not make a Recovery disk beforehand, method 2 is not available. Remember all I...

thanks everyone, but no joy from any of the suggestions: vis, 1. the OEM support desk emailed me they have no recovery disks for my serial number (annoying 'cause it is only five months old) 2. the suggestion to DD load directly to the new disk did not work 3. As I have no Windows OS on the...

Hello Theog and Duckface , thanks for the your replies. Fyi the laptop is from ASUS , model X55C Remember I do not have working access to a Windows 8 environment, and therefore cannot make a Win 8 USB drive. Moreover, the OEM does not provide recovery media for Windows 8 for my model (I...

Hi, After days and days of searching and testing, I have been unable to find the necessary clues to resolve a windows 8 re-install problem. Any pointers of advice gratefully received. The problem: My son's laptop (Windows 8) failed, and despite F9 options to reset or refresh, and CHKDSK...