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So my computer likes to crash normally or stop playing any sounds, so I wanted to back it up and then factory reset it and see if it fixes both problems. I downloaded macrium and saw a lot of partitions and I'm wondering if it seems weird and which ones, if not all, I should choose to back up...

thanks for your help!

ah, i see. i ran the dism command and after restarting my pc, tried sfc again....IT FOUND NO PROBLEMS!!! :D the weird thing is that i ran the dism command that checked for problems but it didn't find any and then when i run the RestoreHealth command, the corrupt files disappeared

quick question: why is manually replacing the corrupt files listed after refreshing windows? wouldn't it be more convenient the other way?

so i can read the log if i copy it to my desktop but it is wwwaaayyyy more complicated than what i thought it would be. i tried the DISM commands and it found no problems but i ran sfc again and it did find more problems. and i tried the findstr command but an empty txt pops up on my desktop...

so i ran sfc /scannow three times (restarting the computer after each attempt) and i still get the response that some corrupt files weren't fixed. i tried going to the CBS log but it keeps saying "access is denied". any ideas on how to fix this problem?