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thanks again for your help.

Don't confuse an already confused mind:(

Mike, I just now saw your post from earlier. I typed in cmd and got MicroSoft Windows (Version 6.0.6002.) Sorry, I'm so illiterate on the computer.

I'm a dummy:(

Actually, after MUCH investigation on my problem, to my embarrasement, I have had Win9 since 2011:( I've just been to busy to recognize what I've had. Just got use to it I suppose. But that rules out what I thought was my problem. Finally talked with Microsoft tech and I could tell by his...

got microsoft online, finally got them to call me back. Trying to get the information about the number for the update. Man tells me there will be a fee to pay. I ask him if I can't just have the number of the Windows 9 update. He puts me on hold and I loose connection after waiting 20...

I called MicroSoft and it seems it is a legitimate update. My question now is : Is my version of Quickbooks compatible with Windows 9 Next question is: If it is not, now do I uninstall it when my latest updates only have a number and not a description ( Only "Update for Microsoft Windows (then...

Oh no!! That is what might have happened. I didn't know I had 9 until I started checking for problems about my quickbooks.... Can I call someone at Microsoft to find out??

Yes the start menu is there. I can't tell any difference except that my Quickbooks program won't come up:(

I thought I only had Windows 8, but looks like 9 was downloaded without me knowing it. If so, that may be the problem that my Quickbooks Pro 2009 will not come up now. Does anyone know if this could be the case? And also, should I not have been asked whether I wanted 9 ? Thanks

When I tried to click on "internet" I receive a "run time error"/ application error. This has never happened before. I restarted my computer, but the same thing came up. I started to panic, but then I hit my favorites and I do have access to them. Do you think this may have something to do...

Recently I downloaded the new Windows 8. In the past I have been able with no problem to transfer songs etc. to my phone disk which is plugged into my "Removable Disk F". Now when I try it, it says " The disk is write protected. Remove the write-protection or use another disk". I never got...