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Hi John, I've already given the computer back to the guy. I ran out of ideas and he needed it back to do his paperwork. But in case this comes up for someone else, I'll provide the rest of the information. Our satellite provider here is Datacom. I don't know what he used on other boats. There...

I spoke with the guy again. He clarified the problem. The laptop works fine on land, both with wireless and wired connections. Hotels, wifi spots, the house. But when he comes offshore, it acts up. The majority of offshore runs off satellite internet. Would there be something that could cause...

Ok, it went a lot longer than it looked along with a dialog box that got hidden. My apologies. I can be impatient. Here is the full file. Working on the Norton issue now. I can wait however long it takes. Guy has been dealing with this for a few months. He's used to it. Any improvement I...

Hi John, I followed those directions and ran the program on the laptop. I had to rerun it because I forgot to run it as admin. Laptop crashes everytime you connect to a wireless network. I'll try it again and see if the program pulls more information. On the Norton, there appears to be a...

Evening everyone, Can someone interpret this one for me please? Satellite sucks for downloading anything more than a couple mb so I can't read it on my own. Thanks, Tim