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Actually the space bar tapping during the reboot FINALLLYYYY after about 30 times trying took me to the Reset/Refresh blue screen. I am now at 50% refreshed so here is hoping this virus is gone

Thanks Nuccii I have been doing a lot of research on this once this became an issue 5 hours ago. I didnt click on anything but tried to reboot and it kept coming up. I found several places in my research to get to safemode and then get it deleted. My issue is getting to safe mode. It...

Nuccii, The first part of your article that references that the machines boot way too fast appears to be the issue. I have the FBI Cyber Crime virus on and it has locked it down. When I log in on the user sign in screen the FBI Virus ransom page comes up. If I reboot using F8 Shift F8 or the...

I have a virus on my new computer the FBI Cyber moneypak virus and using F8 or the space bar does not bring me up to where I can access safe mode. It just continues booting to the user login. I have also tried to sign in with the other user account that is an Admin as well and no help there...