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no wiser, but not so sad Thank you for your suggestions. I can report that in the 3 days since posting the original query, and while waiting to see if a TRIVIALLY EASY solution might appear, the problem has fixed itself. I can only speculate that some unknown update detected and fixed the...

Thanks ZNOD, but I don't have supplementary disks. I somehow thought this problem would be simple.

On my laptop screen there has suddenly appeared a 'blank' window, associated with a tab that, when opened, identifies as "Intel Services Manager Pin this program to taskbar Close window" Nothing I do will remove the tab or the window. The problem persists through a power-off/restart cycle...