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I have just bought a laptop in Spain for a relative who lives there but wants the language to be in English. I tried using the control panel to add a language but the download of the relevant pack stalled before it downloaded. So I found a download for the language pack but when I tried to...

This is not really a Windows 8 problem (I think) but I wonder if the experienced gurus here may be able to advise. I have an Acer laptop which has stuck on the boot screen after a Win 8 update restart. When it starts the welcome screen launches (the intial Acer screen with the message press...

I have a 'robocopy' script to copy files from an internal hard drive to a destination "R:\Documents backup", drive letter 'R' having been allocated to the drive when I formatted it. I also set up a Task in 'Task Scheduler' to run this script each time a USB drive is attached to the computer -...

I have 4 USB3 ports on my laptop. I also have 2 Kingston USB3 memory sticks. If I transfer files to an external USB hard drive the rate is pretty respectable at approx 55 - 65 Mb/s However when I transfer to the memory sticks it starts at between 40 - 50 Mb/s then after a couple of seconds...

I have 6 sata drives which I use for different backups/storage etc. They are all internal Western Digital drives which I connect to my laptop using USB connectors. I have 4 USB 3 ports on the Laptop. Four of the drives are 2.4" (320GB-1TB) and I connect using SATA/USB convertors which are...

I have just had to buy a new laptop. The one I am replacing had Office 2010 on it, but when I try to use the install CD on the new laptop the cd appears to be corrupt (bin in the drawer for 2 years). I don't want to use Office but do need Onenote. However I don't want the latest version which...

I have a new laptop which had OEM 8.1 on it. The installation backup is held on a partition labelled 'D'. I split the main partition and for software reasons need the new partition to be labelled 'D'. If I change the drive letter of the backup partition is that likely to cause me problems later...

I have a strange problem which is not specifically related to Windows 8 (at least I don't think it is) but would like to seek the opinions of any 'Gurus' who may read this. I have an internet setup with UK provider Talktalk. This consists of a D-Link DSL-3680 wireless router which is in one...

Here's my situation. I bought a new laptop (HP) which came with an OEM version of 8.1 I have a retail key and tried to use the 'change key' facility to use it instead of the OEM one - with no success, it was not accepted. So I split the drive creating a new partition and tried to boot to my...

As the title says, my Acer laptop died on me. I have ordered a new laptop which is an HP. If I transfer my existing hard drive with win 8.1 and all my programmes installed from the Acer to the HP, what problems will I encounter, and are they surmountable. Thanks in advance for any input.

I see lots of posts about problems with video sound when using Google Chrome - and I have tried many different suggested solutions with no success. Here is a recap of what appears to be a commonly experienced problem: If I visit any site with video, the video plays but no sound is heard through...

I have just upgraded to 8.1 and have noticed that in the 'save' window (such as when downloading files) I no longer see 'Libraries' in the left pain. Anyone know how I can get the option to show again like it did before.

I purchased Microsoft Office 2010 Pro Plus back in Nov 2010 and have a legit Product Key. However the installation DVD is damaged and I need to re-install it. Does anyone know where I can download the software from so that I can re-install it. Thanks

just recently I've noticed that there are a number of removable drives shown as connected in Windows Explorer - even though there are no drives connected. As I attach a drive a new drive is added, but when I remove the drive it still shows in the list in WE. Anyone any ideas how to correct...

I have not updated Windows 8 to 8.1 yet Before yesterday the last time I ran some updates was at the end of September. I ran the update again yesterday and it installed some but failed on others. Heres what was installed Others however failed I tried to install them individually - and...

My apologies for the length of this post - but this issue is bugging me and I have so far found no explanation for it. I have a card reader on my laptop and used a Micro Sd adapter for my camera cards which always worked (3 years) in Windows 7 but stopped being recognised when I installed...

Having had Win 8 installed for a few weeks, suddenly last week Defender started warning me every 5 minutes that it had quarantined a virus called Trojan:JS/Medfos.B. I did a search and found lots of posts about the same thing, the microsoft one being here So microsoft know about the problem and...

I installed Win 8 a couple of weeks before Xmas and a while back when I restarted I noticed that most of the 'Default' tiles had gone missing from the Start Page - see below. I am not aware of having done anything to remove them and can't even remember what they were. I wondered if anyone...

I have been running Win 8 for a week or so. Today an update was downloaded and I chose to 'update and restart'. When the PC rebooted after the update, there were only 4 tiles on the Start screen - Desktop, IE, Explorer and Store. ALL the other tiles (those created at install time as well as...

I have windows 7 32 bit installed on 2 separate drives (dual boot). On one of the drives I want to install Windows 8, but want to use the 64 bit version to see if it runs a particular programme better taking advantage of more memory. According to MS upgrading using the Install Assistant or...