Wow, that looks a bit over my head to be honest.....sorry.
I have downloaded the sf diagnostic tool and hit "grab all"which is taking ages to complete.
Have read the posts you sent me but it is a bit out of my depth.
thanks anyway
My computer running win 8 keeps crashing.
It has done it 4 times now in the last hour.
Is there a way I can send the logs of the error in so I can fet an idea of what is going on ?
thanks
Bernard