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  1. Z

    BSOD due to ntoskrnl.exe (it's back again)

    Please review all of the steps in post #62. Report into the thread the progress with all of the steps. Was the results of the hardware tests posted? If there are any new BSOD then run the DM log collector and post a new zip into thread.
  2. Z

    BSOD due to ntoskrnl.exe (it's back again)

    For startup and recovery system failure: a) change small memory dump to automatic memory dump b) reboot See if the computer has Windows clean options. Settings > control panel > administrative tools > disk cleanup > select a drive > use the snipping tool to display the boxes that are checked or...
  3. Z

    BSOD due to ntoskrnl.exe (it's back again)

    1) If the computer has Ccleaner > click windows tab > scroll down to system and advanced > post an image into the thread 2) In the left lower corner search type clean > open disk cleanup > scroll up and down > post images into the thread 3) In the left lower corner search type: system or...
  4. Z

    BSOD due to ntoskrnl.exe (it's back again)

    The memory dump that was posted had this time stamp: Debug session time: Mon Oct 10 18:31:31.429 2016 (UTC - 5:00) System Uptime: 0 days 0:01:09.104 Are you able to see whether it is or is not a memory dump from 2016 or 2018? The DM log collector collected BSOD from 10/2016 but none on the...
  5. Z

    blue screen with smiley face

    Update the specs in the "My Computer" section: In the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs. System Info -...
  6. Z

    blue screen with smiley face

    See posting instructions > Blue Screen of Death (BSOD) Posting Instructions
  7. Z

    BSOD due to ntoskrnl.exe (it's back again)

    See if you zip the latest memory.dmp. If not then consider the windows 8 repair options.
  8. Z

    BSOD due to ntoskrnl.exe (it's back again)

    With sfc /scannow corruption fixed by restorehealth please run sfc /scannow again to see that it is a fix that held and to make sure that it was not a temporary fix. 2018-08-07 11:38:57, Info CSI 00000936 [SR] Repairing 1 components 2018-08-07 11:38:57, Info...
  9. Z

    BSOD due to ntoskrnl.exe (it's back again)

    Repair Install Windows 8
  10. Z

    BSOD due to ntoskrnl.exe (it's back again)

    Please update the progress with the steps in post #62 Read this link on how to perform a repair install or an in place upgrade install Windows 8 Download Windows 8.1 Disc Image (ISO File) A repair install may fix underlying problems. Another option is to create a backup image or clone followed...
  11. Z

    Blue Screen Error and Screen Cut OFF Error

    See posting instructions: Blue Screen of Death (BSOD) Posting Instructions
  12. Z

    Backing up an entire HD

    This comment was made in our sister forum by NavyLCDR: You could clone the data partition to the backup hard drive instead of imaging it. After it is cloned the first time, then use a program such as FreeFileSync to just update the backup hard drive replacing only the data files that have...
  13. Z

    BSOD due to ntoskrnl.exe (it's back again)

    On many occasions the drivers.txt may not display the antivirus drivers. This may be an additional layer or protection or remain an unknown?
  14. Z

    Backing up an entire HD

    A backup image should be the quickest method to back to running again after many failures. For each method there are strengths and weaknesses. Macrium is highly recommended in the Forums. When I had first used this software it failed to make a backup image and posted an error message and...
  15. Z

    BSOD due to ntoskrnl.exe (it's back again)

    0: kd> lmtsmn start end module name fffff800`1c200000 fffff800`1c288000 ACPI ACPI.sys Sat Feb 10 08:02:05 2018 (5A7F177D) fffff800`1c3d3000 fffff800`1c3eb000 acpiex acpiex.sys Thu Aug 22 04:37:47 2013 (5215F80B) fffff800`1dee2000 fffff800`1df72000...
  16. Z

    BSOD due to ntoskrnl.exe (it's back again)

    @philc43 On the latest dump the command lmtsmn displayed multiple Avast drivers as loaded. How they still appear there is unclear.
  17. Z

    BSOD due to ntoskrnl.exe (it's back again)

    The latest crash: Sat Aug 4 15:42:28.237 2018 (UTC - 5:00) displayed that Avast drivers may still be installed. Please run the applicable Avast uninstall tool: Avast Uninstall Utility | Download aswClear for Avast Removal Using the Uninstall Utility for Avast Antivirus | Official Avast Support
  18. Z

    BSOD due to ntoskrnl.exe (it's back again)

    1) Download and install Everything: voidtools 2) Use this software and search for memory.dmp 3) See if you can zip the file > post a one drive or drop box share link 4) Update the specs in the "My Computer" section: System Specs - Fill in at Ten Forums In the left corner below in your post...
  19. Z

    BSOD due to ntoskrnl.exe (it's back again)

    Download and install Everything: voidtools Use this software and search for memory.dmp See if you can zip the file > post a one drive or drop box share link