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  1. O

    APC index mismatch windows 8.1

    finally got one. can download it memory.dmp
  2. O

    APC index mismatch windows 8.1

    Yeah I used the snappy program just to identify if the driver was showing as missing or needing updating. I went to dell.com for the driver.
  3. O

    APC index mismatch windows 8.1

    There was an updated driver for the Qualcomm bluetooth driver on snappy driver, but couldnt find one for the intel audio driver.
  4. O

    APC index mismatch windows 8.1

    ok it just crashed on me when i opened skype....never done that before. attached are the new dmp log file. Thanks again for your help.
  5. O

    APC index mismatch windows 8.1

    ok so with regards to the bsod I have been experiencing (will deal with the random restarts later). They only seem to occur when I run that particular program originally mentioned (the firstorm viewer for second life). Is there anything that can be done about that?
  6. O

    APC index mismatch windows 8.1

    ok i tried doing the dump setup, and nothing. I did however on curiosity leave my pc running and observing it.....the random restarts (the ones not caused by running the originally mentioned firestorm viewer) are not going blue screen crash just everything just randomly restarts....could that...
  7. O

    APC index mismatch windows 8.1

    Nope there isnt.
  8. O

    APC index mismatch windows 8.1

    ok i may be totally dense.......but did command prompt but couldnt locate file......can you please break the steps down simpler for me? sorry to be a pain. thanks
  9. O

    APC index mismatch windows 8.1

    seems its still doing it, even with avast removed...what else could be causing it? also, can i reinstall avast?
  10. O

    APC index mismatch windows 8.1

    Hmmm no, I was not aware of those issues....I dont have a cd rom built in, but instead use an external and also have been known to hook up hard drives via an external enclosure or pin drive use (could that be the hard drive issues they are refering to?) Ok avast has been uninstalled via the...
  11. O

    APC index mismatch windows 8.1

    Appologies, when I tried using the dm log collector yesterday it only created an empty zip file, so figured that was the best way to get the log up here. Seems to be working fine now though.
  12. O

    APC index mismatch windows 8.1

    Ok seems it is now crashing even without the program running....all the logs seem to show this in red. (this is a copy of the most recent dmp as viewed from a program called bluescreenview). ================================================== Dump File : 041119-67343-01.dmp Crash Time...
  13. O

    APC index mismatch windows 8.1

    would it help if i could supply a program crash log?
  14. O

    APC index mismatch windows 8.1

    Ok Thank you Axe0 Ill see what i can find out talking to them.
  15. O

    APC index mismatch windows 8.1

    The other day, I uninstalled a program (Firestorm viewer for Second life chat program 64bit version) install went well (or so i thought). When I opened the program, it crashed and went to a blue screen saying your pc encountered an error and needs to be restarted. see error...
  16. O

    Windows 8.1 folder has more files than what windows counts

    I appologise if more information is needed, please let me know. Thanks
  17. O

    Windows 8.1 folder has more files than what windows counts

    I emailed a mass of files from my old ipod touch to my win 8.1 pc, They were downloaded from yahoo as zip files and extracted. They were then renamed and sorted into folders depending on what kind of pictures they are. Well as shown in the picture, the window at the bottom says 290 files, when...