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Agreed.

It's understandable for Dell not provide support to registered owners only. What is not reasonable is for them to require the new owner to find out who the retailer may have sold the system previously. A better solution would be for Best Buy (and other retailers who sell open box computers) to...

Thank you for your help in troubleshooting. Last night I unplugged the HDMI cable from TV and plugged it in this morning in a different HDMI port. Then I downloaded the latest Intel 4400 drivers from Intel web site and bingo, the computer recognizes the TV as a playback device and sound works...

I have Intel 4400 graphics but not sure whose HDMI audio. Tried the above but no improvement. The HDMI connected TV doesn't show up in playback devices. (pictures attached) There is Device cannot start error for the High Definition audio device in Device Manager.

My computer was working fine until today when it stopped putting out any audio through HDMI connection to TV. My Samsung TV is still listed as default audio device, volume levels in the Mixer can be changed to whatever setting I like. When trying to playback a video using Windows Media Player...