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Perfect Solution. Thank you So Much Ok, I've installed on both computers and it works perfectly. Thank you sooooooooo much!!!!

question on teamviewer Will Team Viewer allow her to watch me do things on her desktop? Remote Assistance is exactly what we need. I don't just want to access her computer, I need to show her how to do things. (which I realize might sound pretty funny since I can't figure out how to do this!!)

I need to be able to use Remote Assistance to help my elderly aunt with her new laptop. We both have Windows 8.1 Pro. The steps required for her to invite me to assist her are too complicated. If she could follow all that, she wouldn't need my assistance! I can't figure out how to make a...