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I like touch screen on my smartphone but absolutely HATE having to clean it several times/day. I would not want to deal with this on my laptop.

You might be able to get some help here: windows 8 error irql_not_less_or_equal - Microsoft Community Easiest way in above link is automatic repair if you have the Windows 8 disk.

Do not know if it will work but did work for me on another computer with Windows 7. I uninstalled the drive and driver then restarted the computer. Windows update then re-downloaded driver and the drive was reinstalled. Then my drive was again functioning.

Thanks for the information. I was just going by my experience when I tried to download MSE from microsoft site got message was already on my computer and just had to be turned on. I went ahead and used Kaspersky Internet Security that came free with the computer from Costco. Appreciate your...

I think Windows Defender in Windows 8 is the same as Microsoft Security Essentials.

Just looking around internet while watching the Angels baseball game(why bother?) and found this: Fix : Keyboard Mouse not working after login in Windows 8 , windows 7 , Vista & XP | TroubleShoot Windows Doubt it will help but is something to try. Doc

This does not help, but apparently you are not alone. I would complain to Microsoft and try to get support from them. Windows 8 Keyboard and mouse not working This thread showed others with different manufacturers with same issues. Doc

Just installed Firefox. It fixes the Flash problem I had with IE 10. Even in Desktop some websites that require Flash did not work and got message that needed to install Flash or if installed to enable. Could not get it to work even though Adobe site showed Flash was working. Firefox works...

You are right. Kind of like cable/satellite TV where you have access to hundreds of channels but rarely or never watch them. We will be paying for MS services we do not want or need.

That is because our "expiration date" is near and younger buyers is not....MS needs to find and keep younger buyers to survive.

In a word that "sucks". Bad PR when company is shortsighted by contact people. Unhappy customers leave and tell many about it. Glad I did not pop for the service contract and only with the standard 2 year that came with purchase. I have an ASUS laptop I have been happy with. You might check...

Pappi-I too have HP Envy DV7. I tried to create recovery media to USB Memory but would not complete. It would show various steps and would succeed in copying to USB but at some point in verification step would get a message that failed and try again. Looking at the USB files I think it...

I am using Kaspersky Internet Security 2013 that came as free download with my PC purchase from Costco. Have not had a problem and seems to not have slowed down my PC.

Thanks for the heads up!

Thanks for posting that!

I very little experience with Windows 8. Just wondering if you went to Control Panel>Personalization would you be able to change what you need?

Glad you got it resolved. Please post what solved it for you to help the rest of us if we have this happen. Doc

Wow, great to hear that Microsoft stepped up and helped you out. They probably want to put the best face on Windows 8 for users. Good PR move on their part.

I totally agree. My laptop with W7 with waking from sleep or hibernation takes long time connecting with my router or need to run troubleshooter to get to connect. With the laptop with W8 is instantly connected or so it seems.

I do not know about Samsung. I have an HP laptop and when create a backup copy of Windows 8 would not complete(HP allows that) I contacted HP Support with chat. After some back and forth the agent agreed to send be back disks for everything. You might contact Samsung support.