Search results

Resolution Found Apparently the problem is in IE, and occurs as a result of the upgrade fromWIN 8 to 8.1. The cure is to make sure that the Options page in IE Temporary files link is pointing to a valid folder on your PC. I used User/nnn/AppData/Local/Microsoft/windows/caches. Let the PC...

Thanks Gary Thanks for your screenshot. I understand now that the 'missing options' do exist, but are suppressed until 2 step has been fully activated. At present my PC is acting as if 2 step has been activated, but this is not reflected by my MS Account. So either this is only a partial...

Reply to Gary iIHi Gary, my www,account.live.com redirects via 'atozadvertizing.com/google-ads, so I don't trust the link at all. My Sign In takes me directly into Outlook, but I do not have an account there, so can see no details or login menu for it either. The login you gave me previously...

Hi Gary, I am using a direct entry into the Microsoft My Account portal (www.account.microsoft.com) which controls my PC security. It is linked to Sign In as LIVE ID, and I have used live.com in the past for validating my MS password. At the moment Sign In takes me straight to Outlook.com...

Reply to Gary Hi Gary You were right about MS Support being 24/7 365. I have spent a large portion of today on the support chatline with 4 advisors, The upshot of it all is that the App Password and TrustedDevice options are no longer available, and the menus have changed recently so no...

Contacting Microsoft. This is in hand. It is Bank Holiday weekend here in UK, and Memorial Weekend in USA, so I would not expect a telecon to succeed. I have posted another thread on the Microsoft Forum for WIN 8, and they do seem to be more alert and active than on this forum, It is...

XBOX Apps stopped working - additional info I have tracked the fault down to two MS System library routines that are called by the Apps, but time out due to exceptions. I can see that these routines are triggering a response in Microsoft Account, so the problem is NOT due to corruption in my...

Several XBOX apps were working fine until 4/4/15. Since then I am unable to download new packs Ii.e. jigsaws). Resolved that MS Account is now logging entries into my history log as Security Challenge events from Internet Explorer. The following explanation for Security Challenge is: “We...