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  1. G

    Solved cant get past welcome screen

    Thanks people, got there in the end much appreciated.
  2. G

    Solved cant get past welcome screen

    Probably should have mentioned on the start up screen under the date/time there is a small icon( cable and monitor with exclamation mark in a yellow triangle ) were`nt sure if this was relevant.
  3. G

    Solved cant get past welcome screen

    went ahead and loaded image from disc by pressing f12 and changing boot option..still have the same problem, welcome screen and mouse/keyboard not working. Did i do something wrong, appreciate any help thanks.
  4. G

    Solved cant get past welcome screen

    Thanks for the reply, i dont have a flash drive so if i run the above mentioned tool from a disc can i still access advanced settings and recovery?
  5. G

    Solved cant get past welcome screen

    My son playing hes zoostorm gaming pc running windows 8.1 when they had a power cut in the house. pc powered back up afterwards but the keyboard and mouse no longer function although k/board lights come on briefly and the mouse light stays on im stuck at the welcome screen. entered bios and both...
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