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  1. Y

    Solved BSOD when shutting down or restarting my computer

    haha nah we dont have handguns in Singapore
  2. Y

    Solved BSOD when shutting down or restarting my computer

    A week has passed and no more BSODs. Thanks for all the help! :)
  3. Y

    Solved BSOD when shutting down or restarting my computer

    Haha yeah I hope so too. Thanks for everyone's help!
  4. Y

    Solved BSOD when shutting down or restarting my computer

    Okay never mind somehow my laptop has cooperated and I have managed to do the steps in the guide provided. Will keep you updated if any more BSODs occur. Thanks!
  5. Y

    Solved BSOD when shutting down or restarting my computer

    Okay I cannot even create a system restore point. It just keeps loading but nothing happens. I cannot shut down or restart my system as well as they would just show the loading but nothing ever happens even leaving it for a few hours
  6. Y

    Solved BSOD when shutting down or restarting my computer

    Hi have you all managed to take a look? Link is https://onedrive.live.com/redir?resid=FD6C835F9E128FA5!823&authkey=!ABzUwFUtv5ZuSjA&ithint=file%2czip
  7. Y

    Solved BSOD when shutting down or restarting my computer

    Have uploaded to OneDrive. Link is Microsoft services
  8. Y

    Solved BSOD when shutting down or restarting my computer

    So I will only get a dump the next time my laptop crashes?
  9. Y

    Solved BSOD when shutting down or restarting my computer

    Just crashed. Dump file is attached.
  10. Y

    Solved BSOD when shutting down or restarting my computer

    Hi just had 2 more crashes this morning and afternoon. The dump files are attached.
  11. Y

    Solved BSOD when shutting down or restarting my computer

    Just crashed when I was trying to shut down my laptop lol. Attached is the dump file.
  12. Y

    Solved BSOD when shutting down or restarting my computer

    Clean install means wiping my D files as well?
  13. Y

    Solved BSOD when shutting down or restarting my computer

    I have refreshed my computer. However, a BSOD still occurred and the dump file is attached.
  14. Y

    Solved BSOD when shutting down or restarting my computer

    But I have uninstalled Trend Micro per your request. So I'm a little worried haha
  15. Y

    Solved BSOD when shutting down or restarting my computer

    I still can't open Windows Defender. Is that a cause for concern?
  16. Y

    Solved BSOD when shutting down or restarting my computer

    Okay have reinstalled the ATK Package. What do I do now?
  17. Y

    Solved BSOD when shutting down or restarting my computer

    Nope not by USB. Should be inbuilt wifi adaptor.
  18. Y

    Solved BSOD when shutting down or restarting my computer

    Sorry, how do I update my ATK driver? I'm connected to the internet via wifi, and the thing that is connected to the USB is the default ASUS mouse that came with the laptop when it was purchased.
  19. Y

    Solved BSOD when shutting down or restarting my computer

    And another time when I shut it down.
  20. Y

    Solved BSOD when shutting down or restarting my computer

    And I still can't open Windows Defender.
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