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  1. M

    Can't recover password of deceased family member

    Sorry to hear of your loss. While you may not be able to use the PC as it stands, there is nothing to stop you clean installing Windows on to it. Also, and as far as I know, Microsoft are still accepting W8.1 to W10 upgrades. I other words you could also clean install W10. Your product key...
  2. M

    Solved 8.1 Pro Problems reinstall

    Pleased to hear you have it sorted :)
  3. M

    Solved 8.1 Pro Problems reinstall

    I think you need to totally wipe the HDD (done during a clean install) and start again tbh. Why not try a clean install of W10 and see if your 8.1Pro license is still accepted. Making a bootable USB Flash Drive using the official Media Creation Tool is the best option imo. Clean Install Windows...
  4. M

    Solved 8.1 Pro Problems reinstall

    Most laptops have a recovery partition and a unique way of accessing it... which if you do that should take it all back to 'out of the box' state. A true clean install in my book means using the DVD (or bootable USB drive containing the ISO) and not just reinstalling, but first using the...
  5. M

    File History Cleanup - Delete Older Versions in Windows 8

    I don't quite follow you on the Dropbox question but I can confirm that the files in the File History folder are real copies of the originals with the exception (from memory) that they are time stamped and the properties changed to read only ? I used to find it easier to browse manually for a...
  6. M

    Clean Install - Windows 8

    I have reverted my 11 yr old Acer back to W8.1 (done around 1 month ago) because it was struggling with W10 through lack of driver support. Anyhow, I used my retail W8.1 disc and used the following method for updates. 1/ Turn off updating before connecting to the internet for the first time...
  7. M

    Clean Install - Windows 8

    Interesting, thanks... :)
  8. M

    Clean Install - Windows 8

    Just wondering... as you do :) Have all the W10 related updates that were forced onto W8.1 users in the run up to W10 launching now been removed from the MS update servers ? In other words would a clean and updated 8.1 install now be as if W10 had never existed.
  9. M

    How can I rearrange photos in my pictures?

    Good idea, renumbering is a pain. And just a thought, I wonder what adding a letter would do, say 2, 2a, 2b etc. Must try that some time.
  10. M

    how to get genuine windows 8.1 back?

    I've not been in this situation, but shouldn't a clean install of W10 from an ISO file work ? My limited understanding is that the license key is embedded in the BIOS firmware on modern PC's and is already registered and activated with Microsoft. Older hardware (such as mine) has a license key...
  11. M

    Windows 8 on Dell Latitude D630: Sigmatel/IDT sound drive

    And here's my two penneth... I can run W10 just fine on my 9 yr Acer laptop (its running Enterprise right now). I also have a 3yr old Dell i5 Vostro laptop running 8.1 that has so far defied all attempts to get W10 to run. Clean or upgrade route, all fail in some way, often crashing out before...
  12. M

    Solved Putting ssd from laptop into desktop computer no boot??

    What you are attempting isn't recommended. Even assuming you could get it to boot by doing a start up repair (by using a Windows Disc) , you would be left with a complete OS tailor made for the PC it was originally on. Don't even go there...... Best option is to use a Windows Disc to take the...
  13. M

    unable to update

    A bit more info might help... KB number of the problem update ? Is this just one remaining update that won't install ? i.e. is Windows up to date apart from this. How did you reinstall Windows ? Recovery partition, official Windows DVD or something else ?
  14. M

    Solved Reader error message. Can anyone reproduce this problem ?

    I'm marking this as solved. The workaround for this issue is here, http://www.eightforums.com/software-apps/72663-help-needed-sysinternals-locate-windows-error.html#post531658
  15. M

    Solved Help needed with Sysinternals to locate Windows error.

    OK, I'm going to mark this as 'Solved' simply because of a total lack of interest on the part of MSConnect at even acknowledging my posts on this. The impression I got was that because its not W10 or Edge related it seems it is of no concern. The workaround is to use 3rd party software, either...
  16. M

    Solved Reader error message. Can anyone reproduce this problem ?

    Derek, are you using Windows Defender ? http://www.eightforums.com/software-apps/72663-help-needed-sysinternals-locate-windows-error.html#post531541
  17. M

    Solved Help needed with Sysinternals to locate Windows error.

    Update... I might be on to something. I've found a lot of Defender entries in the Process Monitor log. Disabling Defender or adding PDF as an exclusion seems to 'fix' the problem. I'll keep this updated if/when I find out more.
  18. M

    Solved Help needed with Sysinternals to locate Windows error.

    This has become a long story...... I'm trying to get to the bottom of this error which by the way seems reproducible on all 8.1 installs I have performed, http://www.eightforums.com/software-apps/72402-reader-error-message-can-anyone-reproduce-problem.html I've submitted the problem as a bug...
  19. M

    Optimize Drives - Defrag HDD and TRIM SSD in Windows 8

    Thanks Shawn. I guess at the end of the day its all working fine despite Windows not doing what I would expect and updating the schedule.
  20. M

    Optimize Drives - Defrag HDD and TRIM SSD in Windows 8

    Well I'm now over two weeks in and I relented and ran optimise manually as nothing was reported as having happened. I don't really think there is a problem as such, but it is difficult to know just what is going on. Running optimise on all the partitions was completed in around 1 second for...
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