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I just reset my operating system to be to factory default from the manufacturer. That takes it back to the beginning of windows 8.1. With the release of Windows 10 the customer support chat is packed so I cant get through to them. I do suppose that the first thing they will want you to do is...

I have the same problem. I just reinstalled windows 8.1 and my jump list now maintains the same color as the settings charms bar that comes in on the side of the screen. I can't seem to disconnect them. So the jump bar menu is white with a normal windows border and the charms settings menu is...