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  1. I

    Cleaning a PC used to access illegal material

    Right on. I appreciate this guidance. I think the caretaker angle & whistleblowing was addressed, but now they're left w/ a mess. I agree...best way to address is complete rebuild, new HD, etc. However, if you download the latest & greatest of any of the popular free AV's & malware solutions...
  2. I

    Cleaning a PC used to access illegal material

    Would appreciate your perspective on this. I'm not an IT pro w/ a work lab or network available, so here goes. I recently took a machine to be cleaned & end user has adult special needs child whose former caretaker accessed some very dark &, frankly, illegal material on the machine. From the...
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    Temporary profile issue won't go away after fixes applied

    I've also noted that after I remove the .bak in the registry & reboot, I can't get into the appropriate non-admin user account successfully unless I shut down & boot up from the errant temp profile. If I log into the admin account, fix the registry problem, then shut down from there, boot up...
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    Temporary profile issue won't go away after fixes applied

    Windows 8.1, apparently we missed a ton of update a couple weeks ago, so ran all of them, around 30 updates. After that, experiencing the ever-popular "you have been logged in with a temporary profile" issue. Only 2 user ID's on the PC, one's admin, other isn't. Affects both profiles. After...