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  1. P

    Chrome is crashing

    Over the past few days I've noticed that when I click on a news link in Chrome or IE, half the time the page crashes and I'm informed "this page cannot load at this time." I am curious to know if anybody else is experiencing this issue and if so, is there a solution available or do we just wait...
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    Opening outlook.com

    Over the past few days I have been unable to open my email (outlook). Each time I click on the link (as per attachment) a new tab opens for a few seconds and then closes immediately. The only way I can open Outlook is by right clicking and selecting "open link in incognito window". I'm...
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    Self creating partitions

    As a Win 8.1 user I noticed some months ago that my C: drive (my OS is stored on this) randomly started creating new partitions and this happened in the span of about one month. In fact there are currently four ranging in size from 128MB to over 1Gig and none of them are filled to capacity...
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    C drive filling up

    My OS (Win 8.1) is stored on my C: while my recovery is the D: . When I install software I try to ensure that everything is installed on the partioned drive, E:. So far most of the programs I've installed end up sending files to the C: and it has filled up preventing me from installing...
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    OS C: drive filling up

    I'm not sure if I posted this question in the proper forum so I apologize for my error. I've noticed that when I install programs onto my partitioned drive "E", many files and programs transfer onto my C: drive. Last night it indicated that C: is reaching full capacity. I would like to...
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    Removing Win 8.1 startup & lock screens problem

    I've run into an issue which is stumping me. I'm trying to remove the start-up & lock screen windows from a Win 8.1 PC. Under normal circumstances the problem is very easy to resolve by simply deactivating the checkbox for "Users must enter a valid name etc...." . In the "user accounts"...
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    Win 8 login password/window suddenly appeared

    I recently installed a chess game onto my computer and I noticed that the "windows store" app required me to enter my login information so I did. The following morning I booted my computer only to discover that I now need to enter my password before accessing the interface. I wanted to...
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    Outlook requiring password

    About two days ago I started getting prompted to login to my outlook.com every time I want to check my email. I went online to learn why this is happening and how to resolve this problem but even with the answer pages I can't get it to work. The instructions people are posting require me to...
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    Preventing unwanted virus and malware attacks

    Hello I'm posting to ask for advice about the following issue. I do maintenance work on a couples PC (Win 8.1). They are seniors with basic computer knowledge but they have a knack of causing so many problems to infect their machine that anybody would say "don't call me again to fix this"...
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    Directx error : request help

    Hello This morning the following message appeared on my desktop and I'm at a bit of a loss. I proceeded to update drivers but I was informed that everything is up to date. I haven't experienced this problem before so I'm asking for help in resolving it. Thank you.
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    New drive appeared suddenly on PC

    Hello I woke up to a surprise this morning. A new drive just appeared on my PC titled "System K:". It has 356 MB allocated to it with 34 MB of stored data on it. I tried to open this drive but the following message appears, "You have been denied permission to access this folder". This is...
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    Solved Creating new tab does not launch preset website.

    I just completed reinstalling Win 8.1. Everything is up and running but I have encountered a problem. Typically when IE is open there is the option of creating a new tab. Up until now, whenever I created a new tab; IE would open with my selected website which is: www.msn.com. However...
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    Solved How do I locate program icon that is not on desktop?

    Hello I would like to begin by apologizing if my question has been posted in the wrong thread. Today I installed a video editing program but the launch icon failed to appear on the desktop. The only way I can launch the program is by going to "search" and typing in the name. This is rather...
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    Solved Window 10 update removal request

    I don't know about the rest of you but I'm extremely annoyed with getting the Win 10 update notification popping up on my screen. Every couple of months I need to go in and change the settings to block it but today is different. I have already gone in and deleted the KB3035583 file and it's...
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    Windows 8.1 IE window won't maximize

    I've run into this problem which I can't resolve. About an hour ago I launched IE and the window refuses to maximize to full size. I've tried the restore button as well as shift clicking it to open to full size but that isn't working. Is there something else I can do? Any help will be...
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    Trying to assess if I have a Win 8 problem or not

    About two weeks ago I began to notice strange behavior on my PC which made me think it may be a virus. Some examples: 1. When I'm online a message window frequently appears stating "internet explorer has stopped working" 2. Some websites do not display adverts on the page. I've attached a...
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    IE 10 & hotmail issues

    Over the past few days I've encountered some technical issues with Internet Explorer 10 and I was hoping that somebody may be able to shed some light on what may be going on. I reformatted my PC (Win 8) two days ago due to what I thought was a virus. Prior to reformatting I was constantly...
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    Windows 8.1 splash screen

    Hello My parents just purchased a new PC with Win 8.1. They asked me to remove the splash screen but I have no idea how to do this. If the word splash screen isn't correct then I'll do my best to describe what I'm referring to. I currently run Win 8 and when I boot my system the first...