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  1. R

    Windows 8.1 Goes To Sleep

    My Dell laptop with Windows 8.1 goes to sleep by itself when I turn on the power. The only way to wake it up is to press and hold the "power" button down for about 10 seconds. I did a total scan and it indicated "no threats were detected" What do you think the problem is? This is intermittent...
  2. R

    Favorites Bar

    There are several favorites that will not disappear from the favorites bar on the top left side of the screen. What can the problem be?
  3. R

    How to Block Windows 10 Pop Up?

    I'm starting to get a large Windows 10 pop up in the middle of my 8.1 laptop screen. In the past the pop up was small in the lower right hand corner. This pop up has progressed from annoying to very annoying. How do I get rid of it for good?
  4. R

    PDF Not Working

    On my 8.1 laptop the PDF reader is not working for the past several weeks, it worked fine before. All I get after the download is a black screen. Any idea what is causing this? Thank you for your responses.
  5. R

    How To Stop Windows 10 Download?

    I reserved the Windows 10 upgrade on my 8.1 laptop. At least I thought I reserved it only. I was reading a web page and noticed my DSL data light blinking like crazy. I finally went to "windows update" and it showed Windows 10 was downloading (12% complete). I cancelled it. I changed the update...
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    Error Code 0x80070005 Updating App From Windows Store?

    I have Windows 8.0 and I keep getting this message while trying to update the video app from the Windows Store. Is there any way to solve this problem and download the update to this app?...or Is there another app I can use to replace the video app?
  7. R

    Windows 8 Media Player Upgrade?

    I have a laptop that's about 1 year old that came with Windows 8.0 that had the Windows Media Player included. I keep getting a message that I have to upgrade the media player. It tells me to go to the Windows Store. Which out of many choices do I download to upgrade the Windows Media Player? I...
  8. R

    Why update to Windows 8.1?

    I'm currently running Windows 8.0. I keep getting pop-ups to upgrade to Windows 8.1. I just use my laptop for email(Outlook) and web surfing. Is there any advantage for me to upgrade since I'm satisfied with what I have?
  9. R

    How to play MPG and WMV on Windows 8?

    I'm new to Windows 8.0 being a former WebTV user and not very computer literate. How do I download MPG and WMV on Windows 8? Please keep it simple and I thank you for your help.