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  1. R

    Windows 8.1 Goes To Sleep

    Yesterday I was watching a UTUBE video on full screen and exited to partial screen and the my computer screen went gray. I tried several things and finally hit "ESC" and it went back to the screen saver. So I signed in and everything was normal again. Can you figure out what happened this time...
  2. R

    Windows 8.1 Goes To Sleep

    Thank you for your reply. The following are the answers to of your questions: (1) I did not try this. (2) No (3) No (4) Yes, they are O.K. (5) I did not try this. The problem disappeared as fast as it appeared. I do appreciate your suggestions and I will follow them if the problem comes back.
  3. R

    Windows 8.1 Goes To Sleep

    My Dell laptop with Windows 8.1 goes to sleep by itself when I turn on the power. The only way to wake it up is to press and hold the "power" button down for about 10 seconds. I did a total scan and it indicated "no threats were detected" What do you think the problem is? This is intermittent...
  4. R

    Buying laptop, any suggestions?

    Pushed the wrong key...In answer to your question, I have a dell laptop with a 17" screen that I am very pleased with. The bank I do business with also uses Dell equipment and I hear no complaints about Dell equipment from them.
  5. R

    Buying laptop, any suggestions?

    I have a Dell laptop that I'm very pleased with. The bank I do business with also uses Dell equipment and I've heard no complaints from them. When I have operator caused problems the Dell customer service people have been very supportive going beyond what they are required to do.
  6. R

    Favorites Bar

    Thank you for your reply. The favorites I wanted to get rid of are gone off the upper right of the screen but are still on the favorites list.
  7. R

    Favorites Bar

    Should I right click on "show tabs on separate row" and then right click-delete?
  8. R

    Favorites Bar

    There are several favorites that will not disappear from the favorites bar on the top left side of the screen. What can the problem be?
  9. R

    How to Block Windows 10 Pop Up?

    I'm starting to get a large Windows 10 pop up in the middle of my 8.1 laptop screen. In the past the pop up was small in the lower right hand corner. This pop up has progressed from annoying to very annoying. How do I get rid of it for good?
  10. R

    PDF Not Working

    I right clicked on the blank screen and it is working again. Why? I don't have the faintest idea.. Thanks for your responses.:)
  11. R

    PDF Not Working

    On my 8.1 laptop the PDF reader is not working for the past several weeks, it worked fine before. All I get after the download is a black screen. Any idea what is causing this? Thank you for your responses.
  12. R

    Sticking to 8.1

    My "Windows 10 Home "upgrade is sitting in "Hidden Updates" until I decide if I want it or not. Never was one for being on "the leading edge".:)
  13. R

    How do I STOP Windows 10 FROM DOWNLOADING again and again?

    Right click on "Windows 10 Home", then click "Hide".
  14. R

    How To Stop Windows 10 Download?

    Thank you very much for this solution. This solves the problem of being constantly bothered with trying to get rid of the "Windows 10 Home" upgrade....This gives me some time to decide whether I want it or not.:)
  15. R

    How To Stop Windows 10 Download?

    Apparently it's too late to correct my mistake. I now manually check for updates (not automatic). Click on other available updates. Check the important updates. Un-check Windows 10 Home. Click on install Looks like I'm stuck with this until July 29, 2016?
  16. R

    How To Stop Windows 10 Download?

    I reserved the Windows 10 upgrade on my 8.1 laptop. At least I thought I reserved it only. I was reading a web page and noticed my DSL data light blinking like crazy. I finally went to "windows update" and it showed Windows 10 was downloading (12% complete). I cancelled it. I changed the update...
  17. R

    Error Code 0x80070005 Updating App From Windows Store?

    I have Windows 8.0 and I keep getting this message while trying to update the video app from the Windows Store. Is there any way to solve this problem and download the update to this app?...or Is there another app I can use to replace the video app?
  18. R

    Windows 8 Media Player Upgrade?

    OK...I keep being sent to the Store for an update. I finally noticed in the upper right hand corner of the Store page there is a tiny notation "upgrades (18)". I click on that and it shows a block entitled "video". I click on that and I go to the install page and it just sits there saying...
  19. R

    Windows 8 Media Player Upgrade?

    Thank you for your reply. I followed the above instructions and I get the message that I DO have the current version of Windows Media Player installed. I wonder why I get the message to go to the Store and upgrade the app?