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  1. U

    Not sure how to proceed

    Thanks for replying Roland. After thinking about it, I realized the only sensible thing to do was use the Task Manager, so with a beating heart that verged on tachycardia, I tried that course of action. When I highlighted Windows Explorer in Task Manager, instead of having the option of End...
  2. U

    Not sure how to proceed

    Here's the situation: I was about to back up my files by transferring them to an external hard drive and was in Documents for that purpose, when I did something that triggered a 'spinning circle' (called a Throbber I believe). I waited for a few minutes but the throbber continued to be there...