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  1. J

    Solved Still Getting "Upgrade to Windows 10" Updates

    On 3/11/16 I used Brink's "Disable Upgrade to Windows 10 Update", a very good tutorial, however I have received 2 updates since then for KB3035583 and KB2976978 (Windows 10 upgrade preparation) which I immediately hid. Will I continue to get these updates and other updates having to do with...
  2. J

    8.1 Optional Updates (9/15/15) and the Windows 10 icon-FE

    I've done everything to stop this from appearing and today received the dreaded update for Windows 10 in File Explorer. Could one of last week's updates had it hidden???????????? Also, does anyone know if yesterdays updates have anything to do with Windows 10? Thank you.
  3. J

    Windows 10 Help - Made Decision Not to Install

    Brink, I need your expertise in guiding me on how to permanently get rid of apps/programs (or whatever the correct term might be) that might be on my laptop. The "Upgrade to Windows 10 Home" has already been hidden several days ago. I need very detailed directions on what I need to do to get...
  4. J

    Solved HELP NEEDED RE Adobe Flash Player - ActionScript Error

    Popup occurred after installing recent updates and restarting computer. Security error #2148: SWF file. I don't know what to do. The pop-up keeps appearing and have no idea what I'm suppose to do. Could this have been caused by the IE Flash Player for Windows 8.1 for 64-based Systems...
  5. J

    Scared and Very Confused - Windows 10

    When I received the "Upgrade to Windows 10 Home" in File Explorer, I hid it because I'm not ready or even certain I want to install "10". Just a few days ago I started getting pop-ups on my desk top re "10". The first one said "Your Free Windows 10 upgrade is ready! You're good to go...
  6. J

    Solved How to Hide "Upgrade to Windows 10 Home" Update

    I can't seem to find instructions in the "Control" panel to hide updates. I'm sick of having to remove the "x" that keeps reappearing next to the Windows 10 Upgrade" update. I'm afraid that when I get any updates for 8.1, that I will not remember to remove the "x" from the Windows 10 upgrade...
  7. J

    HELP with HP Support Assistant Won't Run

    Got message that HPSF.exe has stopped working...."this application has encountered a serious problem and must close." It also says to click "OK" to automatically restart this application. Get pop-up from Windows, shows the scrolling at bottom of the pop-up for a second or two, and then the...
  8. J


    ?Received as "optional" update - it states that it allows future version for Windows 8.1 and Windows Server 2012 R2..........to deliver System Hardware Updates & System Firmware Updates to "CORPORATE" devices through WSUS networks". So, is this update strictly for "corporations" and therefore...
  9. J

    Solved File History Question

    I received a message in Action Center re File History drive stating that I need to reconnect to this drive and says to "run now". I have no idea how it was disconnected and not knowing much about this type of stuff, will reconnecting this drive have any adverse effect on any other programs in...
  10. J

    Not Asking for Help This Time......I Did it By Myself

    I decided I was going to do by best to get it done on my own. I used to be able to play CDs and Videos on my laptop and then I couldn't do it anymore. After several months of not being able to listen to CDs or videos, I decided I had to find info on getting this fixed. I found out that...
  11. J

    Optional Updates Received Yesterday or Today

    I have 6 new updates. I looked at the info for all and do not understand the info. The updates are: KB3021910 KB3046480 KB3047276 KB3048043 KB3048097 KB3054169 Anyone else get these updates? Are they for "10"? Are they safe to install? Thank you.
  12. J

    Solved HELP - IE Flash Player Update KB3049508 Disappeared

    Unbelievable........I went to install this update a few minutes ago, guess what, it has disappeared. I have the new updates to install but somehow the Flash Player update as part of the 4/15 downloads has disappeared! Now what do I do to get it back so I can download? I also checked to see if...
  13. J

    Solved IE Flash Player - 4/15/15 Update

    Did anyone have any problems with the flash player update? I downloaded all the other updates w/o any problems, but I wanted to check if anyone had problem with the flash player before I downloaded the update. Thanks.
  14. J

    Windows 8.1 Updates Received Today (3/25/15) Questions

    Hi, I have 3 questions: Update KB2976978 - Read additional info on this update which said that this update performs diagnostics for Windows systems that participate in the Windows Customer Experience Improvement Program.....for customers seeking to install the latest Windows Operating system...
  15. J

    Ransomeware Malware

    I just now read an e-mail from a PC business in my area dated Jan. 31, 2015. Info below. Anyone familiar with this or have heard about it? A new form of malware called RANSOMEWARE is the most deadly of computer infections. Ransomware affects your FILES, not the Windows operating system...
  16. J

    Adobe Flash Player - Local Storage-Flash Player Settings

    This pop-up is driving me crazy! It pops up on the video screen I want to watch in Fox News website -- I haven't noticed it popping up on other sites as yet. It will list the site asking for permission to store information on my computer. The link I have attached below gives instructions on...
  17. J

    KB2984006 HELP - I'm Lost!

    I received this optional update on 9/8...I believe. I didn't install it because it said optional. Today I checked my HP Support system for any new updates and have the critical/important updates for internet security and Microsoft updates. I decided to first investigate KB2984006 and hit...
  18. J

    How Do I Fix a Jumping Cursor

    I need help with my cursor jumping from the typing spot where it should be to a location inside an already typed sentence. I'm not sure if this is an HP laptop problem or microsoft's program. Anyone know of a solution to fix this? Thank you.
  19. J

    Windows Update Diagnostic Program on 5/14/2014-2 Issues

    I need help with the following 2 issues after running above program: (1) Problems installing recent updates not fixed after Repair Windows Update completed. I checked the recent list of the 13 updates installed on 5/13 and it looks like all were installed. So I don't know what the issue is...
  20. J

    Solved Microsoft Restore Point in HP Support Assistant

    Hello, again. I need some info re creating restore points. In the HP Support Assistant, under updates and tune-up-change tune-up tasks, should the "set restore point" be turned on to "yes" when a tune-up is scheduled? I understand that windows 8.1 automatically sets restore points, but I...