HyperX Cloud Alpha S headphones on Windows 8.1

belveder

New Member
Messages
8
I just bought these headphones but have an issue with them on Windows 8.1 which I am running.

The software for it HyperX NGENUITY won't run to even install it.

Any help would be really appreciated please
 

My Computer

System One

  • OS
    7 & 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    home made
    Antivirus
    ESET
Try older versions of the program. They were working decent enough for me and later messed up my mouse. You can get it from web archive. Tried new versions with no luck
 

My Computer

System One

  • OS
    Windows 8.1 Professional x64
    Computer type
    PC/Desktop
    CPU
    i7 3770 (non K) @ 4.45 GHZ / Ryzen 5 3600
    Motherboard
    MSI Z77 / MSI B450
    Memory
    16GB DDR3 / 16GB DDR4
    Graphics Card(s)
    GTX 1050 Ti / GTX 970
    Screen Resolution
    x2 1920x1080
    Internet Speed
    10 Mb/s Down | 2Mb/s Up
    Browser
    Google Chrome 109
    Antivirus
    No
    Other Info
    No Windows Update/Windows Defender
Thanks, I have but the older versions don't pick up the current headphones
 

My Computer

System One

  • OS
    7 & 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    home made
    Antivirus
    ESET
Thanks, I have but the older versions don't pick up the current headphones
Restart your computer and replug your headphones? Worked with my mouse 😂
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1 Professional x64
    Computer type
    PC/Desktop
    CPU
    i7 3770 (non K) @ 4.45 GHZ / Ryzen 5 3600
    Motherboard
    MSI Z77 / MSI B450
    Memory
    16GB DDR3 / 16GB DDR4
    Graphics Card(s)
    GTX 1050 Ti / GTX 970
    Screen Resolution
    x2 1920x1080
    Internet Speed
    10 Mb/s Down | 2Mb/s Up
    Browser
    Google Chrome 109
    Antivirus
    No
    Other Info
    No Windows Update/Windows Defender
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