Windows 8.1 freezes on startup
Hi Everyone
Recently my computer has been freezing, it occurs when I startup the computer. My computer loads normally and I can log into my account but once I've logged in, my computer freezes but my mouse pointer can still move. I'm able to access my computer in safe mode without experiencing the freezing.
When running sfc /scannow on cmd.exe
I get the message:
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log windir\Logs\CBS\CBS.log.
Here is the CBS log:
https://1drv.ms/u/s!Aqj33nEkEgr_fF3_AMuUMsmxPqM
I'm afraid I don't have much experience in computers much and I'm not sure how to resolve the problems so any advice would be greatly appreciated
If you need any other information, let me know. Thanks.
Hi Everyone
Recently my computer has been freezing, it occurs when I startup the computer. My computer loads normally and I can log into my account but once I've logged in, my computer freezes but my mouse pointer can still move. I'm able to access my computer in safe mode without experiencing the freezing.
When running sfc /scannow on cmd.exe
I get the message:
Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log windir\Logs\CBS\CBS.log.
Here is the CBS log:
https://1drv.ms/u/s!Aqj33nEkEgr_fF3_AMuUMsmxPqM
I'm afraid I don't have much experience in computers much and I'm not sure how to resolve the problems so any advice would be greatly appreciated
If you need any other information, let me know. Thanks.
Last edited:
My Computer
System One
-
- OS
- Windows 8