Windows 8.1 will not boot to user sign-in screen

kaysee

New Member
Messages
4
Dell 3000 PC
Windows 8,1 64.bit
4 GB RAM
When the computer boots it gets as far as the Windows 8.1 welcome screen but no further. I have tried to use a bootable Windows 8.1 installation disc to troubleshoot the problem. The Refresh option results in the error "The drive where Windows is installed is locked. Unlock the drive and try again". The System Restore option fails to restore an earlier restore point. The Automatic Repair options results in an error message "Automatic Repair couldn't repair your PC".
I thought I might be able to do a repair install but that is not possible unless the computer is already booted into Windows. I cannot even boot in Safe Mode. I am hoping I do not have to completely install Windows 8.1 as I would need to install all my other application software.
I would be very grateful for any suggestions to fix this problem. In particular, how do I unlock the Windows drive?
 

My Computer

System One

  • OS
    Windows 8.1

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    i7 Quad
    Memory
    16gig ram
    Graphics Card(s)
    2gig Nvidia
    Hard Drives
    Samsung Evo SSD
    Internet Speed
    fast enough
Thank you for pointing me to links for more advice on this problem. Unfortunately none of the suggestions worked and I still could not access the hard drive to make any changes that would allow the computer to boot. I decided to start from scratch and reinstall WIndows 8.1 from the installation DVD but received a warning message that this could not be done because the drive was formatted in GPT format. It turned out that the drive was formatted in GPT format to allow the computer to us[FONT=&quot]e the computer's UEFI firmware features. [/FONT][FONT=Segoe UI, Lucida Grande, Verdana, Arial, Helvetica, sans-serif]This appeared to be the reason I could not access the drive using software tools designed for the NTFS format. Because there was only a 2TB hard drive fitted to the computer (and so did not need more than 4TB capability) I reformatted the drive in NTFS format and did a clean install of WIndows 8.1. This meant I had to reinstall applications such as Microsoft Office. I was able to download my data from Dropbox. [/FONT]
 

My Computer

System One

  • OS
    Windows 8.1
ok.. but just so you know ..

and it usually is nice for you to use features like UEFI which I believe should be on a GPT partition.. so unfortunately if you feel like it, you may wanna reinstall using GPT and UEFI haha..

You probably don't need it if you are being safe with your computer..

but atleast take the time to read this article which should absolutely clear up anything with that.

What?s the Difference Between GPT and MBR When Partitioning a Drive?
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    i7 Quad
    Memory
    16gig ram
    Graphics Card(s)
    2gig Nvidia
    Hard Drives
    Samsung Evo SSD
    Internet Speed
    fast enough
I decided to start from scratch and reinstall WIndows 8.1 from the installation DVD but received a warning message that this could not be done because the drive was formatted in GPT format.

You need to boot from the Windows 8.x/10 USB/DVD in UEFI mode.

When you boot from the Windows 8.x/10 USB/DVD in UEFI mode, then Windows setup creates a GPT partitioned disk. When you boot from the Windows 8.x/10 USB/DVD in Legacy BIOS mode, then Windows setup creates a MBR partitioned disk.

https://technet.microsoft.com/en-us/library/hh825112.aspx?f=255&MSPPError=-2147217396

Boot to UEFI Mode or Legacy BIOS mode

Select the firmware mode during bootup

1. Boot the PC. As the firmware starts to run, press the key that opens the boot device menu. For example, press the Esc, F2, F8, F9, F12, or other key to enter the firmware or boot menus.

2. On the boot device menu, select the command that identifies both the firmware mode and the device.

Note

You might see separate commands for the same device. For example, you might see UEFI USB Drive and BIOS USB Drive. Each command uses the same device and media, but boots the PC in a different firmware mode.
 

My Computer

System One

  • OS
    Windows 10
Napkins333 - thank you for explaining the different concepts between MBR and GPT (via the links). Very useful edification on my part.

Osprey - When I booted from my installation DVD it stated that I could not install the OS on a GPT formatted partition (see my comments above). I had already spent hours trying to overcome the problem using advice on these forums and so I resorted to reformatting the hard drive to NTFS and installing WIndow 8. If I had understood the different configurations better I might have been able to fix the boot problem without resorting to a clean reinstall of Windows 8.
 

My Computer

System One

  • OS
    Windows 8.1
I remember when I was installing windows It was a bit difficult to finally figure out to make sure I was using UEFI and installing that way..

I think I remember I even had to go into my Bios and reset the "secure" boot settings etc.. then finally I saw the "UEFI USB" and it installed the correct way using GPT and UEFI....

but seems Kaysee is happy and doesn't care to use that.. so..

and also when formatting, You have to use a special command in the command prompt window to make it GPT ... Or I just use Rufus ha..

but you had to use diskpart I think to clean and then set the GPT...

if this is over your head I can reference more links but otherwise don't worry about it and When you buy your next computer, it will be installed UEFI and GPT no matter what anyway! haha.
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    i7 Quad
    Memory
    16gig ram
    Graphics Card(s)
    2gig Nvidia
    Hard Drives
    Samsung Evo SSD
    Internet Speed
    fast enough
I will leave everything as it is (MBR and NTFS) on my computer as this is working for my current system. Many thanks to all who helped me to understand the differences between the old and the new protocols.
 

My Computer

System One

  • OS
    Windows 8.1
Meanwhile a download website called "Fosshub" just got hacked and a virus was put out to kill MBR boot records..

ha.. don't mean to scare you but it's just quite odd that happened very recently.. ha.

and the reason this is funny is because it doesn't affect GPT partitions apparently.. or UEFI .. sheesh..

but don't worry.. your next computer will be GPT and UEFI automatically anyway..


Compromised Download Partner | Audacity®
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Lenovo
    CPU
    i7 Quad
    Memory
    16gig ram
    Graphics Card(s)
    2gig Nvidia
    Hard Drives
    Samsung Evo SSD
    Internet Speed
    fast enough
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