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DISM cannot find source to fix issues raised by sfc /scann

  1. #1


    Posts : 6
    Windows 8.1

    DISM cannot find source to fix issues raised by sfc /scann


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    0 viewsDISM cannot find source to fix issues raised by sfc /scannow- Win 8.1

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    PrasannaSampath asked on February 10, 2016

    c:> SFC /scannow
    reports following error..
    Windows Resource Protection found corrupt files but was unable to fix s
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. F
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.

    -----


    DISM reports the following error :
    c:> Dism /Online /Cleanup-Image /RestoreHealth /source:esd:\sources\install.esd:1 /limitaccess
    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031

    Image Version: 6.3.9600.17031

    [==========================100.0%==========================]

    Error: 0x800f081f

    The source files could not be found.
    Use the "Source" option to specify the location of the files that are required t
    o restore the feature. For more information on specifying a source location, see
    http://go.microsoft.com/fwlink/?LinkId=243077.

    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log

    -------


    I created a windows 8.1 dvd using current windows os by running microsoft tool "mediacreationtool.exe"
    The burned windows installation on the DVD using the "mediacreationtool.exe" does contain only "install.esd". Could NOT find "install.wim" . Hence the DISM command has esd file extension.
    CBS.log file can be found in http:///www.powerclean.in/cbs.txt
    DISM.log file can be found in http://www.powerclean.in/dism.txt

    Please help. I have read through this forums and tried many things.. but none of them was able to fix this issue.

    Regards
    PV

    You had this question

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    Version: 6.3.9600.17031
    That version of DISM does not support Source:ESD:

    You have to use an Install.wim as the source...
    Or you could extract the Install.esd to a folder using 7zip
    Last edited by KYHI; 10 Feb 2016 at 10:32.
      My System SpecsSystem Spec

  3. #3


    Posts : 6
    Windows 8.1


    I tried using 7zip to extract and it did not work. I have version 15.06 bet already installed.

    Other options i tried before posting here is to convert the install.esd file to install.wim file using the following utility
    https://www.myria.de/allgemein/901-w...atei-umwandeln
    (open using chrome to do translation to english).

    It did create a install.wim file and i tried DISM using WIM option and still it did not work. If you like I can try running using WIM file and post the dism.log file.

    Where you able to look into the log file i posted on my website ? (Links on first post).

    Thanks for your help.

    PV
      My System SpecsSystem Spec

  4. #4


    Posts : 2,690
    Windows 3.1 > Windows 10


    mount your ISO or insert your USB with the windows setup media on it..

    Follow this link And select option 1 > SFC SCANNOW and DISM RESTOREHEALTH - Repair Corrupt Files

    If you get to option 3 - select the "Recommended" Option
      My System SpecsSystem Spec

  5. #5


    Posts : 6
    Windows 8.1


    I had mounted the windows.iso file on J drive.. When i run the (Option 3) DISM RESTOREHEALTH with Recomended choice i get the following error.....

    ===============================================================================
    Found Source Install.wim on Drive J:
    ===============================================================================


    ===============================================================================
    Press 1 - Use the Source Install.wim as Repair Source ( source:wim: )
    Press 2 - Mount the Windows Image as the Repair Source ( Recommended )
    ===============================================================================
    > Enter Your Option: 2


    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031




    Error: 0xc1420115


    The user attempted to mount to a directory that does not exist. This is not sup
    ported.


    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log


    ===============================================================================
      My System SpecsSystem Spec

  6. #6


    Posts : 6
    Windows 8.1


    SFC /Scannow is reporting Corrupted file and was not able to fix it.
    Whereas DISM /ScanHealth option is reporting no corrupted store.

    How do i fix SFC issue then ?

    Part of the SFC Details : (the ones which did not work)

    00000919 [SR] Beginning Verify and Repair transaction
    2016-02-11 00:11:11, Info CSI 0000091a [SR] Cannot repair member file [l:24{12}]"iertutil.dll" of Microsoft-Windows-IE-RuntimeUtilities, Version = 11.0.9600.17801, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2016-02-11 00:11:11, Info CSI 0000091b [SR] Cannot repair member file [l:20{10}]"jnwdui.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2016-02-11 00:11:11, Info CSI 0000091c [SR] Cannot repair member file [l:20{10}]"jnwppr.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2016-02-11 00:11:11, Info CSI 0000091d [SR] Cannot repair member file [l:20{10}]"jnwmon.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2016-02-11 00:11:12, Info CSI 0000091f [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2016-02-11 00:11:12, Info CSI 00000920 [SR] Cannot repair member file [l:20{10}]"jnwdui.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2016-02-11 00:11:12, Info CSI 00000921 [SR] Cannot repair member file [l:20{10}]"jnwppr.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2016-02-11 00:11:12, Info CSI 00000922 [SR] Cannot repair member file [l:20{10}]"jnwmon.dll" of Microsoft-Windows-TabletPC-JournalNoteWriterQFE, Version = 6.3.9600.17793, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2016-02-11 00:11:12, Info CSI 00000924 [SR] Cannot repair member file [l:36{18}]"Amd64\CNBJ2530.DPB" of prncacla.inf, Version = 6.3.9600.17415, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type = [l:24{12}]"driverUpdate", TypeName neutral, PublicKey neutral in the store, hash mismatch
    2016-02-11 00:11:12, Info CSI 00000925 [SR] Cannot repair member file [l:24{12}]"iertutil.dll" of Microsoft-Windows-IE-RuntimeUtilities, Version = 11.0.9600.17801, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file is missing
    2016-02-11 00:11:12, Info CSI 00000926 [SR] Repair complete
    2016-02-11 00:11:12, Info CSI 00000927 [SR] Committing transaction
    Last edited by prasannavs; 10 Feb 2016 at 13:43.
      My System SpecsSystem Spec

  7. #7


    Posts : 2,690
    Windows 3.1 > Windows 10


    Updated image-health to help resolve your issue.. Re-download program
      My System SpecsSystem Spec

  8. #8


    Posts : 6
    Windows 8.1


    Here is the response after downloading your latest ImageHealth tool and running it. PLEASE HELP.

    DISM option 1 says all good, but SFC says that there is corrupt files all the time..
    Please help. Here is the sequence of steps done and result.

    ----------------------------------------------------------------------------------------------------------------------
    Option 1 :
    ===============================================================================
    Dism is scanning the online image for health.
    Dism will report whether the image is Healthy or Repairable
    If Dism reports as repairable - Select Option 2
    Please Wait.. This will take 5-10 minutes..
    ===============================================================================


    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031


    Image Version: 6.3.9600.17031


    [==========================100.0%==========================]
    No component store corruption detected.
    The operation completed successfully.
    Press any key to continue . . .


    Option 4 :


    ===============================================================================
    Dism is Analyzing the Component Store.
    If Dism reports Component Store Cleanup Recommended - Select Option 5 or 6
    Please Wait.. This will take 5-10 minutes..
    ===============================================================================


    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031


    Image Version: 6.3.9600.17031


    [===========================95.4%======================= ]


    Error: 14098


    The component store has been corrupted.


    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    Press any key to continue . . .


    OPTION 5 :


    ===============================================================================
    Dism is Cleaning Up the Component Store.
    Please Wait.. This will take 10-15 minutes..
    ===============================================================================


    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031


    Image Version: 6.3.9600.17031


    [==========================100.0%==========================]
    The operation completed successfully.
    Press any key to continue . . .


    OPTION 6 :


    ===============================================================================
    Dism is Resetting the Component Store.
    Please Wait.. This will take 10-15 minutes or more..
    ===============================================================================


    Deployment Image Servicing and Management tool
    Version: 6.3.9600.17031


    Image Version: 6.3.9600.17031


    [==========================100.0%==========================]


    Error: 14098


    The component store has been corrupted.


    The DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    Press any key to continue . . .


    OPTION 8 : (SFC /SCANNOW)


    ===============================================================================
    System File Checker is scanning the online image for corruption.
    Please Wait.. This will take 10-15 minutes or more..
    ===============================================================================


    Beginning system scan. This process will take some time.


    Beginning verification phase of system scan.
    Verification 100% complete.


    Windows Resource Protection found corrupt files but was unable to fix some
    of them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For
    example C:\Windows\Logs\CBS\CBS.log. Note that logging is currently not
    supported in offline servicing scenarios.
    ===============================================================================
    A SFC Details Report was Created on your Desktop
    ===============================================================================
    Press any key to continue . . .




    Thanks
    PV
      My System SpecsSystem Spec

  9. #9


    Posts : 2,690
    Windows 3.1 > Windows 10


    Insert your windows setup media - and run setup.exe
    to do an in-place upgrade/repair
      My System SpecsSystem Spec

  10. #10


    Posts : 6
    Windows 8.1


    Can i use the DVD created using the windows "mediacreationtool.exe" tool ? (I never got a CD/DVD when i bought this from DELL.)

    I assume i have to re-install all the custom apps that i had installed on the windows 8.1 machine after i do a in place update / repair ? If the install will only update system files without any changes to the installed programs, that would be great. Any option like that would help ?

    I do have a backup of my files what exactly this install you suggested would do.

    Please confirm

    Thanks for your help
    PV
    Last edited by prasannavs; 11 Feb 2016 at 08:47.
      My System SpecsSystem Spec

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