Windows 8 and 8.1 Forums

System Image Backup fails

  1. #1


    Posts : 55
    Windows 8.1

    System Image Backup fails


    Click image for larger version

    In the past, system image backups from my Toshiba laptop to an external HD worked, but now I get the error displayed in the JPG attached in this post.
    I have done the CHKDSK/R on my hard drive but the backup still fails. I even tried a different external hard drive, but the results are the same. It fails after it is running the backup for a few minutes.
    Can anyone suggest a solution? Thanks.

      My System SpecsSystem Spec

  2. #2



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    I have two recommendations:

    1.) Something like this happened to me a couple of times on Win7. Try treeing down and opening EVERYTHING in the navigation pane, and see if you accidentally dragged and dropped a folder or drive into another. Specially look for the drive for your backups somewhere on the C: (system) drive. I causes a link that tries to backup your backup drive, screwing everything up.

    2.) Try using Macrium Reflect.
      My System SpecsSystem Spec

  3. #3


    Posts : 55
    Windows 8.1


    Try treeing down and opening EVERYTHING in the navigation pane
    I don't understand what you mean by, 'treeing down'.
    The backup does find my external hard drive and begins the backup, but then it fails.
      My System SpecsSystem Spec

  4. #4


    Posts : 55
    Windows 8.1


    Click image for larger version
    Installed Macrium Reflect and ran backup. It failed because of the I/O device error.
    I hope I don't have any problems with the system in the near future. BTW, I do the updates from Microsoft daily.
      My System SpecsSystem Spec

  5. #5



    Trying to Sith things out
    Bamberg Germany
    Posts : 2,290
    Windows 10 Pro 64 bit


    Click image for larger version
      My System SpecsSystem Spec

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