Windows 8 and 8.1 Forums


SFC/SCannow and DISM Restore health won't work

  1. #1

    CBS and DSIM logs


    Edit: Can someone please look at the logs and tell me what I need to do?
    Yes, this pc was updated to win 10 then had problems and was reverted back to win 8.
    I have been trying to reset this pc and I get a "could not find a recovery enviroment" error.
    And after i run the SFC it could not repair the errors, I then attempt the Dism /Online /Cleanup-Image /RestoreHealth
    and I get error 0x80240021 DISM Failed. No operation was performed.
    When doing the Diskpart command I get alot of partitions...is this typical?

    Partition 1 recovery
    Partition 2 system
    Partition 3 reserve
    Partition 4 primary
    Partition 5 recovery
    Partition 6 primary

    Dropbox link for CBS file
    https://www.dropbox.com/sh/65kpqzj8t...8VhfXTOoa?dl=0
    SFC/SCannow and DISM Restore health won't work Attached Files
    Last edited by jerryandtabatha; 02 Jan 2016 at 22:08.

      My System SpecsSystem Spec

  2. #2


    Posts : 2,690
    Windows 3.1 > Windows 10


    Yeah your partition scheme shows PC was upgraded once..
    SFC and Dism have nothing to do with "Recovery environment not found"
    The upgrade killed the link to the recovery image partition - by adding the extra winre (partition #5)

    where your recovery image partition use to be 5 - it is now 6
    and the link used by Reagentc for recovery - is broken...

    and needs to be pointing to partition 6 for Recovery to work again..
    Not a SFC or DISM Issue.
    It is a Reagentc issue
      My System SpecsSystem Spec

  3. #3


    Okay.....so what do I do.
      My System SpecsSystem Spec

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