Solved SFC/SCannow and DISM Restore health won't work

jerryandtabatha

New Member
Messages
2
CBS and DSIM logs

Edit: Can someone please look at the logs and tell me what I need to do?
Yes, this pc was updated to win 10 then had problems and was reverted back to win 8.
I have been trying to reset this pc and I get a "could not find a recovery enviroment" error.
And after i run the SFC it could not repair the errors, I then attempt the Dism /Online /Cleanup-Image /RestoreHealth
and I get error 0x80240021 DISM Failed. No operation was performed.
When doing the Diskpart command I get alot of partitions...is this typical?

Partition 1 recovery
Partition 2 system
Partition 3 reserve
Partition 4 primary
Partition 5 recovery
Partition 6 primary

Dropbox link for CBS file
https://www.dropbox.com/sh/65kpqzj8t9asw7f/AABXSWQw_1CXonTq8VhfXTOoa?dl=0
 

Attachments

  • dism.log
    86.4 KB · Views: 76
Last edited:

My Computer

System One

  • OS
    10
Yeah your partition scheme shows PC was upgraded once..
SFC and Dism have nothing to do with "Recovery environment not found"
The upgrade killed the link to the recovery image partition - by adding the extra winre (partition #5)

where your recovery image partition use to be 5 - it is now 6
and the link used by Reagentc for recovery - is broken...

and needs to be pointing to partition 6 for Recovery to work again..
Not a SFC or DISM Issue.
It is a Reagentc issue
 

My Computer

System One

  • OS
    Windows 3.1 > Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Dell XPS 8700
    CPU
    I7
    Memory
    24 GB
Back
Top