Pls help my laptop windows 8.1 keeps freezing and hanging after a few minutes when i open it. And it happens everytime. Its not over heating because i check my fan and its not that hot . i also have tons of free space left so its not a memory problem. Everytime i try chkdsk in cmd it always gets stuck in 11% and never moves. When my laptop hangs and freezes at first you can move the mouse then it gets stuck till you cant move it anymore. Im pretty sure my drivers are updated as well. Sfc scanow gets somewhere around 40% then gets stuck. I dont want to reinstall windows so pls dont ask me too. Also all my system restore points are gone gone for some reason. What should i do im a noob when it comes to computers and im lost.