Computer freezes/hangs. No dump files. Power Kernel ID 41.

dream3

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Hello.

My computer freezes/hangs at about 3-4 times per month. After that I have to hold the power button, turn it off and turn it on back again. Event logs say KERNEL POWER EVENT ID 41.
"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."
No dump files are created.

So I would like to fix that annoying issue for good. I have been trying to let it go but I can't stand it anymore.

Would it be software or hardware related? Can we pin point the issue? I don't mind buying knew parts, just need to get this done.

Windows 8.1 Pro
Mobo: P8Z77-M
Crucial M500 SSD 256GB
AMD 7970 vapor-x
2x 8GB corsair vengeance RAM
i7 3700k

The processor is OCed a bit, so is the GPU. Those hangs are way too random though and I have stress-tested for stability. Problems occur even when pc is running cool and with no intensive apps. I've reinstalled windows once a good while back but the problem continued.
I do have a feeling that it has to do with SLEEPING. Might be a coincidence but the pc seems to run fine if I keep turning it off and on instead of just sleeping. Could it be that something is being written in a wrong way everytime it sleeps?

Logs are attached.
 

Attachments

  • ALLANMARTIN_PC_01_11_2015_23_32.zip
    2.2 MB · Views: 62

My Computer

System One

  • OS
    Windows 8.1
I'm not sure if I should bump this? 5 days, should I still be expecting some kind of assistance?
 

My Computer

System One

  • OS
    Windows 8.1
Your problem is not BSOD related, this problem is in the wrong section.
You'll need to be in the performance section is my guess.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
It's not related to BSOD? I thought general crashing and freezing were all in the same basket.

Why would you say performance?
 

My Computer

System One

  • OS
    Windows 8.1
There are 3 different crashes

  1. BSOD Crashes,
  2. Sudden reboot/shutdown crashes,
  3. System freeze crashes.
A kernel id 41 means a power problem what means a sudden reboot/shutdown crash.
The description of a kernel id 41 in my words: the system has been unexpected shutdown without first being properly shutdown
This happens with a BSOD crash too, but there is no BSOD log.
There is also no dump file in your zip
Code:
###  DUMP FILE LIST ###



MEMORY.DMP not found

I say performance and maintenance, because this problem comes closest to a performance issue.
 

My Computer

System One

  • OS
    Windows 10 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom build
    CPU
    i5-6500 @3.20GHz
    Motherboard
    Gigabyte B150-HD3P-CF
    Memory
    16GB DDR4 2133 Crucial Ballistix Sport LT
    Graphics Card(s)
    MSI GeForce GTX 1060 GAMING X 6G
    Sound Card
    Built-in
    Monitor(s) Displays
    Liyama ProLite XB2483HSU-B2
    Screen Resolution
    1920 x 1080
    Hard Drives
    Crucial MX200 500GB & Toshiba DT01ACA300 3TB
    PSU
    Corsair RM550x
    Case
    Fractal Design Define S
    Cooling
    Cooler Master TX3 i
    Keyboard
    Func KB-460 (MX Red)
    Mouse
    Corsair Gaming M65 RGB
    Browser
    Google Chrome
    Antivirus
    Bitdefender Total Security 2017 + MBAM Pro + MBAE Pro
    Other Info
    Creative Sound Blaster Tactic3D Rage V2 headset
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