Windows 8 and 8.1 Forums


Sudden crash, no BSOD, overheating or error messages,

  1. #1


    Posts : 56
    Windows 8.1 pro

    Sudden crash, no BSOD, overheating or error messages,


    Hello everyone. My laptop(Asus K450JN, same as my system spec below) suddenly crashed today and there was no BSOD or any other error message. I wasn't playing games and there was no overheating. It happened just like a force shutdown(like someone pressing the power button and shutting it off), Note that my power button needs to be pressed(hold) for a few seconds if you want to shut it down.

    I was running google chrome and firefox when it happened. To be more specific, I was using gitter, and learning javascript from codeacademy. Can anyone help me with this?

    Update- I tried playing games for some time and thus increasing temperature, but there is no shutdown yet(at the time of writing)
    Last edited by Avil172; 01 Oct 2015 at 16:12.

      My System SpecsSystem Spec

  2. #2



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please make sure your battery is properly seated, reseat to make sure it is.
      My System SpecsSystem Spec

  3. #3


    Posts : 56
    Windows 8.1 pro


    Click image for larger versionClick image for larger version
    my battery is hardwired inside my laptop. it doesn't charge beyone 90%, and yesterday it started shutting down when charge at was 37%. today its shutting down when charge is at 60%. i guess the battery is almost dead? hwmonitor shows that battery wear level is 27%. battery bar icon in the tray icon, it also states "x remaining hour" but shuts down within half an hour-1 hour
      My System SpecsSystem Spec

  4. #4



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I did not expect a hardwired battery.

    Please open an admin command prompt, copy/paste following command in the command prompt, press enter and upload the file
    Code:
    powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html
      My System SpecsSystem Spec

  5. #5


    Posts : 56
    Windows 8.1 pro


    Quote Originally Posted by axe0 View Post
    I did not expect a hardwired battery.

    Please open an admin command prompt, copy/paste following command in the command prompt, press enter and upload the file
    Code:
    powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html
    sorry to ask this, but how do i upload the file?
      My System SpecsSystem Spec

  6. #6



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The file is saved to your desktop, if you copy/paste the command.
    If the site does not accept this file because of the extension, you need to create a zip and upload the zip file.

    Also, how to upload files
      My System SpecsSystem Spec

  7. #7


    Posts : 56
    Windows 8.1 pro


    Quote Originally Posted by axe0 View Post
    I did not expect a hardwired battery.

    Please open an admin command prompt, copy/paste following command in the command prompt, press enter and upload the file
    Code:
    powercfg /batteryreport /output %USERPROFILE%\Desktop\battery_report.html
    added it..
    Sudden crash, no BSOD, overheating or error messages, Attached Files
      My System SpecsSystem Spec

  8. #8



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The battery is certainly not dying, its on 2/3 of the capacity when got it.
    Do you have extra options in your power options that says something like 'not fully charging for battery protection'?

    I had extra options to enable something so the battery did not charge for a 100% for protection.
      My System SpecsSystem Spec

  9. #9


    Posts : 56
    Windows 8.1 pro


    Quote Originally Posted by axe0 View Post
    The battery is certainly not dying, its on 2/3 of the capacity when got it.
    Do you have extra options in your power options that says something like 'not fully charging for battery protection'?

    I had extra options to enable something so the battery did not charge for a 100% for protection.
    i have heard that lenovo laptops have this feature..
    well, today morning, the max charge capacity was 91%, so it has dropped by 1%.

    it was shutting down(like force shut down) at 37% in the morning, but from the afternoon, its shutting down at around 67%.
    when everything was okay with the laptop(before this problem), my laptop could hold 100% charge..

    by the way, i can't afford a new battery because its not available in india. i could import it, but the customs office here are very worse. people often don't receive the item.
      My System SpecsSystem Spec

  10. #10



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    It does sound like a problem with your battery, but it is not because the battery is 'dying'

    Please try the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
      My System SpecsSystem Spec

Page 1 of 4 123 ... LastLast
Sudden crash, no BSOD, overheating or error messages,
Related Threads
BSOD Crash Error 0x0000000a in BSOD Crashes and Debugging
Hello, for the past couple of days, I have been getting random BSODs (usually while gaming). I have attached the log files. I ran Windows Memory Diagnostic, and it told me that I had a hardware issue, however I ran HDI Memtest and Memtest86 for several hours without any issues, so I assume my RAM...
Hi, I haven't made any major changes recently. My hardware is exactly the same. There have been a few software updates and I haven't restarted my computer since it didn't prompt me. The most likely candidate, in my opinion, is Google Drive. I've disabled the status icons and right-click...
I am sorry if posting this thread is being repetitive since I see a ton of these in the archives but none of them confirm a working resolution. I have had a Lenovo Ideatab Lynx K3011 tablet with a full Windows 8 OS for nearly a year now. All of a sudden the Message Center started displaying a...
Multiple BSOD with different error messages in BSOD Crashes and Debugging
Hey there, a few days ago I received a supposedly Manufacturer Refurbished HP ENVY TS 15 Notebook PC that I bought on Ebay. Since then, I've had multiple different BSOD errors while performing different tasks or even when doing nothing. Drivers seem to be updated and I'm concerned that this...
BSOD - memory dump error/crash in BSOD Crashes and Debugging
I haven't been able to catch the exact errors when it has happened but it has only started since I installed Windows 8. I assume it's some sort of driver issue but any help would be great. Thanks in advance, Brent
this my problem :(, system was installed a few days ago. Was clean installation. startup program are: Skype, Qip, SkyDrive, Steam, EVGA Precious and Advanced System Care. first crash SYSTEM_SERVICE_EXCEPTION, 13104 second crash KERNEL_SECURITY_CHECK
Eight Forums Android App Eight Forums IOS App Follow us on Facebook