Windows 8 and 8.1 Forums


Sudden crash, no BSOD, overheating or error messages,

  1. #11


    Posts : 56
    Windows 8.1 pro


    Quote Originally Posted by axe0 View Post
    It does sound like a problem with your battery, but it is not because the battery is 'dying'

    Please try the following:

    • Open an admin command prompt
    • Copy/paste "sfc/scannow" (without quotes) and press enter
    • When it finished reboot your system
    • Open again an admin command prompt
    • Enter sfc/scannow again

    If sfc/scannow does NOT say "Windows Resource Protection did not find any integrity violation", please upload the cbs.log file located at {windows partition}\Windows\Logs\CBS\, if the file is too large try a 3rd party uploader like dropbox, onedrive, google drive, mediafire etc.
    System File Check(SFC a.k.a. Windows Resource Protection) needs to have your system rebooted in order for sfc to try to fix the problems that it finds.
    thank you. i am running the command and post the file when it completes scanning.
    btw i found that there are already some files in the folder you mentioned. how do i know which one should i upload?

      My System SpecsSystem Spec

  2. #12



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    When the command is finished, zip the content and upload the zip file.
      My System SpecsSystem Spec

  3. #13


    Posts : 56
    Windows 8.1 pro


    Quote Originally Posted by axe0 View Post
    When the command is finished, zip the content and upload the zip file.
    alright.
      My System SpecsSystem Spec

  4. #14


    Posts : 56
    Windows 8.1 pro


    i completed the sfc/scannow and got this message in the end..
    Click image for larger version
    after this, i rebooted and now i am trying to do sfc/scannow again.. i am getting this message..
    Click image for larger version
    should i stop and upload the cbs file?
    btw, i just noticed that my maximum charged capacity increased back to 91% after reboot and i just noticed that the battery state is "not recharging".
    Click image for larger version
    i am sorry for not noticing it before.
      My System SpecsSystem Spec

  5. #15



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    Please follow my instructions about SFC.

    Please replug the charger and check very regularly if the battery is charging.
      My System SpecsSystem Spec

  6. #16


    Posts : 56
    Windows 8.1 pro


    okay, i uploaded the file.
    CBS

    i would also like to mention that its not giving even 1 minute back up from the morning..
      My System SpecsSystem Spec

  7. #17



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    The file that is 'corrupted' is a false positive, nothing to worry about.

    You mean the psu doesn't charge for 1 minute?
      My System SpecsSystem Spec

  8. #18


    Posts : 56
    Windows 8.1 pro


    (i don't know english much, please let me know if you don't understand anything)
    i meant my battery is not even giving me 1 minute back up from the morning.
    its like, you remove the ac adapter's plug from the wall, and the laptop shuts down...

    i will check if its properly seated and post the results.

    this is my battery model

    Click image for larger version

    my battery is connected via a wire, as you can see in the image, it also needs screws(hinges) . The screws, they must go through the laptop's cover(i mean the outer surface), and then go through the two small holes.
      My System SpecsSystem Spec

  9. #19



    BSOD Kernel Dump Analyst
    Posts : 2,274
    Windows 10 Pro


    I see yes, please make sure the wires are properly connected back in the laptop.

    its like, you remove the ac adapter's plug from the wall, and the laptop shuts down
    That is not a dying battery, but more a defective one.
    A dying battery has less then 1/3 or 1/4 of its original capacity, depending on how much luck the owner has.

    How old is your laptop exactly?
    If your laptop is a few years old, then that would explain it more.
    A battery life time is usually just a few years, after 2-3 (if lucky 4-5) years a battery needs to be replaced which you'll notice by then due to not charging properly, crashes when charger not plugged and super fast draining.
      My System SpecsSystem Spec

  10. #20


    Posts : 56
    Windows 8.1 pro


    i bought it on last september/october and my battery has been giving me a constant amount of back up(4.5hours).. that is, until the last 3 days.
    what i mean is, it has been giving me a constant 4.5 hours backup(on idle) for the entire year.(never even reduced by 1 hour).
    also note that i keep my laptop turned on 24*7

    when my laptop was running fine, hwmonitor was showing me a wear level between 14%-30%(the level increases and decreases, but the back up time has always been the same).

    but from the last few days it has been acting like this..
      My System SpecsSystem Spec

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Sudden crash, no BSOD, overheating or error messages,
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