Windows 8 and 8.1 Forums

Laptop Keyboard not working

  1. #1

    Posts : 5
    Windows 8

    Laptop Keyboard not working

    Hello All.
    I am new to this forum and I am not entirely sure if this is the proper subforum, but to the point.
    Recently I have been incredibly stressed out as my laptop is for all intensive purposes, unusable.

    Pressing keys, does nothing.
    When you click on a file, it opens file details instead of the file.
    USB Keyboards, don't work.

    However, I had found that if I turn the laptop of, hold the power button for approximately 30 seconds, turn the laptop on, spam esc at the HP Screen, everything works properly for about 10 minutes, then stops working again. Clearly it is not a physical issue.

    I have uninstalled and reinstalled and updated drivers countless times, to no effect.

    I even completely reformatted my hard drive and clean installed Windows 8.1. Worked for about a half hour, then back to the usual.

    I am entirely stressed out as I need my laptop for school, plus just the luxury of having a laptop. Anyone who can possibly help, thank you in advance, because I am truly stumped.


      My System SpecsSystem Spec

  2. #2

    Sounds like a Windows Update is causing the problem to me. After you did the clean install, did you do updates? If so, uninstall the last ones you did, see if that helps.
      My System SpecsSystem Spec

  3. #3

    Posts : 5
    Windows 8

    How to uninstall updates

    Thanks for the guidance.

    How would one go about uninstalling these problematic updates?

    Keep in mind, I can't type, and thus I can't get past the computer name in setup.

    Thanks again.
      My System SpecsSystem Spec

  4. #4

    Cross Plains
    Posts : 255
    Windows 10 Pro

    Are you able to get it to boot into safe mode?

    How To Boot Into Advanced Startup Options - Windows 8 Forums

    If you go into safe mode, does the same issue occur?
      My System SpecsSystem Spec

  5. #5

    Posts : 5
    Windows 8

    Keep in mind, windows is still in setup, since I haven't been able to set it up without my keyboard (PC Name).

    When I boot into safemode, it says Windows 8 Can Not Be Setup In Safemode or something along the lines of that..
      My System SpecsSystem Spec

  6. #6

    You said:

    I even completely reformatted my hard drive and clean installed Windows 8.1. Worked for about a half hour, then back to the usual.
    That's what made me think of Windows Updates. Remove an update

    You do this with the mouse, no keyboard needed.
      My System SpecsSystem Spec

  7. #7

    Posts : 5
    Windows 8

    There is no uninstall button that pops up in Control Panel.
      My System SpecsSystem Spec

  8. #8

    Tthe link I gave you is almost correct

    • Open Installed Updates by clicking the Start button , clicking Control Panel, clicking Programs, and then, under Programs and Features, clicking View installed updates.
    • Click the update that you want to remove, and then click Uninstall. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
    Should read:

    Click Start button.
    Type control then click on Control Panel at the top.
    Click on Programs and Features.
    Click on View installed updates at upper left.
    Find the update you want then right click on it and select Uninstall.
      My System SpecsSystem Spec

  9. #9

    Posts : 5
    Windows 8

    Right Click doesn't do anything
      My System SpecsSystem Spec

  10. #10

    Strange, does for me:

    Click image for larger version
      My System SpecsSystem Spec

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