Windows 8 and 8.1 Forums


Switching Between Users Problem

  1. #1


    UK
    Posts : 275
    Windows 8.1 64 bit

    Switching Between Users Problem


    I have 2 Windows 8.1 PCs and have the same problem on both. When I switch from one user account to another then back to the original account, I just get the rotating circle and can't do anything. The problem is solved by logging off and on again. SFC /SCANNOW shows no problems.

    Has anyone any ideas on what may be the problem?
    Last edited by Steve C; 01 Sep 2015 at 07:37.

      My System SpecsSystem Spec

  2. #2


    UK
    Posts : 275
    Windows 8.1 64 bit


    Any ideas?
      My System SpecsSystem Spec

  3. #3


    Posts : 22,577
    64-bit Windows 10


    Hello Steve,

    Could be something running that's causing it to hang?? You might see how switching between users works while troubleshooting with a clean boot.

    Troubleshoot Problem with Clean Boot in Windows 8

    If that doesn't yield any results, then a repair install should be able to sort it without losing anything.

    Repair Install Windows 8
      My System SpecsSystem Spec

Switching Between Users Problem
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